Shift Manager

McDonald's; Willingboro Township (NJ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Paid Sick Leave

Tuition Reimbursement

Paid Vacation

Employee Discounts

Free Uniforms

Free Meals

Job summary

McDonald's in Willingboro Township, New Jersey is hiring a Shift Manager to lead a fast-paced restaurant team, oversee daily operations, and ensure exceptional customer experiences with high standards of service, food quality, and cleanliness.

The role focuses on supervising crew, training, scheduling, and driving restaurant performance, while embracing flexibility, safety, and collaboration within a franchisee-operated setting.

Qualifications

• Experience leading teams in fast-paced environments.
• Commitment to safety, cleanliness, and quality.
• Strong communication and guest-service focus.

Responsibilities

• Lead daily operations and supervise crew performance.
• Train staff and manage scheduling.
• Ensure fast, friendly guest experiences and high food quality.
• Maintain cleanliness and safety standards.

Skills

Leadership

Customer service

Communication

Decision making

Job description

Now Hiring: Shift Managers - Competitive Pay!

We are looking for dedicated and motivated Shift Managers to join our team! This is an exciting opportunity to lead a team, drive performance, and ensure an exceptional customer experience in a fast-paced and dynamic environment.

Perks & Benefits:

• Competitive Pay: $17.00–$19.00 per hour
• Flexible Scheduling to accommodate your lifestyle
• Paid Sick Leave to ensure your well-being
• Tuition Reimbursement and/or Educational Assistance to support your career development
• Paid Vacation opportunities
• Employee Discounts/McDPerks at popular retailer & other discounts
• Free Uniforms and Free Meals every shift

Your Role as a Shift Manager:

As a Shift Manager, you’ll take on a leadership role, ensuring that our restaurant maintains high standards of service, food quality, and cleanliness. You’ll be responsible for supervising the daily operations, managing crew performance, and ensuring that customers receive a fast, friendly, and memorable experience.

Key responsibilities include:

• Leading Internal Functions: Manage critical areas such as Employee Training, Food Safety, and Inventory Management
• Delegating & Reporting: Assign tasks to team members, monitor progress, and ensure results are met
• Driving Restaurant Performance: Support the General Manager in achieving goals
• Kitchen Operations: Supervise food quality, safety, cost control, and new menu items
• People Management: Hire, train, and schedule staff to meet sales and profit objectives
• Customer Service: Ensure all team members are trained to deliver excellent guest experiences and that key service areas are organized for optimal service
• Team Collaboration: Partner with the restaurant team to maintain safe and efficient operations

What We’re Looking For:

• A commitment to excellence in food safety, service, and the workplace environment
• Strong customer service skills with a focus on anticipating and meeting customer needs
• Effective communication skills and the ability to make decisions in a fast-paced setting
• Leadership experience in a restaurant, retail, or hospitality environment is preferred
• Flexible schedule and the ability to work in a dynamic, team-oriented environment
• Must be 18 years or older to be eligible for the position

Additional Information:

We are an equal opportunity employer and celebrate diversity within our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, or any other characteristic protected by law. We are committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process. Please contact the restaurant you are applying to if you need accommodations.

This position is for a restaurant operated by an independent franchisee, not McDonald’s USA. The franchisee is solely responsible for employment decisions, including hiring, discipline, scheduling, and staff management. If you are hired, the franchisee will be your employer, not McDonald’s USA. McDonald’s USA does not have control over employment matters at the restaurant.

This job posting provides an overview of the role, but it is not a complete list of responsibilities. Team members perform a variety of tasks, and duties may evolve based on restaurant needs.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.