Shift Manager

Flippers Pizza Co.; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Weekly pay

Free pizza

Job summary

Flippers Pizza Co. in Orlando is seeking a Shift Manager to support daily operations, mentor staff, and deliver a great guest experience. You will lead by example and ensure smooth service in a fast-paced, high-volume environment.

Responsibilities include upholding food safety and quality, coaching team members, managing scheduling, and driving performance. The role requires 18+ years, a HS diploma, and completion of the MIT program with Serv Safe certification.

Qualifications

• Must be 18 years of age.
• High School Diploma or equivalent.
• Completion of Flippers Pizzeria MIT Program.
• Serv Safe Manager Certification.
• Self-motivated with a friendly, outgoing attitude.
• Ability to train and lead all team members.
• Experience delivering excellent customer service in a fast-paced environment.

Responsibilities

• Culture Creator: work with AGM and GM to build a culture of excellence with a happy, capable team.
• Eager Learner: continuously improve personal and team skills and seek advancement.
• Focus on product quality and customer service: ensure customer satisfaction, food prepared to spec, and proper cleanliness.
• Cost Controller: set pars for food/beverage/paper and reduce waste.

Skills

18+ age requirement

Customer service

Training & leadership

Team collaboration

Efficiency in fast-paced environments

Education

High School Diploma or equivalent

Flippers Pizzeria MIT Program

Serv Safe Manager Certification

Job description

Location

11830 Glass House Lane, Orlando, FL

Benefits

• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

The Opportunity

The Shift Manager assists in the day-to-day operations by providing a positive experience for the team and the customer. They work side-by-side with the team, leading them by example.

Requirements

• Must be 18 years of age
• Must have High School Diploma or equivalent
• Completion of comprehensive Flippers Pizzeria MIT Program
• Serv Safe Manager Certification
• Self-motivated with a friendly, out-going attitude
• Effectively able to train and lead all team members
• Has experience providing excellent customer service, with a sense of urgency, in a fast-paced environment

Position Responsibilities

• Culture Creator: work directly with the AGM and GM to build a culture of excellence where the team is happy to be there and knows what they are doing
• Eager Learner: constantly seeking to improve their personal and team skills while seeking advancement
• Focused on product quality and Customer Service: Ensuring customer satisfaction by emphasizing details in production, making food to spec, ensuring proper food safety service, cleanliness, and atmosphere
• Cost Controller: Setting pars for food, beverage, paper, and eliminating waste/pilferage

What We Offer

• Free pizza
• Weekly pay
• Great health, dental, and vision benefits offered upon completion of management training
• Wage increases, based on individual skills
• Flexible schedules
• Training and development for future growth opportunities