Shift Manager

McDonald's; Orlando (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Medical, dental and vision coverage

College tuition assistance

Flexible spending accounts

Job summary

A leading fast-food franchise in Orlando is looking for a Shift Manager to lead shifts and ensure excellent customer service. This role involves planning shifts, monitoring performance, and providing leadership to staff. The ideal candidate has previous leadership experience, is a positive team player, and is comfortable in a fast-paced environment. Competitive benefits and opportunities for advancement are offered.

Qualifications

• Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Must be 18 years or older to be a manager.
• Positive attitude and passion for customer service.

Responsibilities

• Ensure fast, accurate, friendly customer experiences.
• Provide leadership to crew and managers during shifts.
• Plan and monitor shift performance.
• Communicate effectively with the next shift manager.

Skills

Leadership experience

Team player

Flexible schedule

Ability to work in a fast-paced environment

Job description

Apply for the Shift Manager role at McDonald's.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. The franchisee is your employer, not McDonald's USA. All employment matters are handled by the franchisee.

Description

McDonald's Works for Me. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness.

Shift Managers perform a variety of tasks, including:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald's standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager to help prepare them
• Meeting targets during their shifts and helping departments meet goals

Key Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment. Must be 18 years or older to be a manager in our corporate owned and operated restaurants. Positive team player with flexible schedule and passion to work in a fast‑paced environment.

Benefits

• 15‑25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a high school degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying, I understand that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the only company responsible for employment matters. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will not be involved in any employment decisions concerning me.