Shift Manager

McDonald's; Charlotte (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Medical, dental, and vision coverage

Education programs and tuition assistance

Short- and long-term disability insurance

Job summary

A leading fast-food franchise in Charlotte is seeking a Shift Manager to ensure operational excellence. Responsibilities include leading the team to deliver great quality and service, maintaining safety and profitability during shifts, and managing day-to-day activities. Ideal candidates should have previous leadership experience, preferably in a fast-paced environment, and a positive, flexible attitude. Competitive benefits are offered, making this a rewarding opportunity.

Qualifications

• Must be 18 years or older to be a manager.
• Leadership experience preferred in restaurant, retail, or hospitality.

Responsibilities

• Ensure fast, accurate, friendly customer experience.
• Provide leadership to crew and other managers.
• Monitor safety, security, and profitability.
• Communicate with the next Shift Manager for shift preparation.

Skills

Previous leadership experience

Team player

Flexible schedule

Customer service skills

Job description

Join to apply for the Shift Manager role at McDonald's.

This job posting is for a position in a restaurant owned and operated by an independent franchisee. The franchisee is a separate employer from McDonald’s USA. If hired, the franchisee will be your employer, not McDonald’s USA. All employment matters—hiring, firing, discipline, supervision, staffing, and scheduling—are handled by the franchisee, not McDonald’s USA.

Description

McDonald's Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES—toward working with energy and purpose, finding new talent, providing coaching and direction, honing leadership skills, and running a business that serves up delicious food and feel‑good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers, ensuring great quality, service, and cleanliness for customers.

Shift Managers perform a variety of tasks, including:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager to help prepare for a great shift
• Meeting targets during the shift and helping departments meet their goals

As a Shift Manager, you may be responsible for

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule who enjoy the fast‑paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info

Along with competitive pay, a Shift Manager at a McDonald's corporate owned restaurant is eligible for incredible benefits, including:

• 15‑25 days paid vacation
• 10 paid holidays and an 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee resource connection
• Adoption assistance
• Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. Persons who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I acknowledge that the franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA will not receive a copy of my application and will not be involved in any employment decisions regarding me.