Shift Manager

McDonald's; Newton Grove (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Medical, dental and vision coverage

Short- and Long-Term Disability insurance

Employee Resource Connection

Job summary

A well-known fast-food franchise in North Carolina is looking for a Shift Manager to lead shifts, ensure quality service, and provide direction to crew members. Candidates should possess previous leadership experience, a flexible schedule, and be at least 18 years old. The role offers various benefits including paid vacation and medical coverage.

Qualifications

• Previous leadership experience preferred, ideally in a restaurant or hospitality environment.
• Must be 18 years or older to qualify as a manager.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly service.
• Provide leadership to crew during shifts.
• Monitor performance to meet McDonald's standards.

Skills

Leadership

Team player

Flexibility

Customer service

Job description

Shifts at a McDonald’s restaurant are managed by an independent franchisee. The franchisee is the employer, not McDonald’s USA, and is fully responsible for hiring, firing, discipline, supervision, staffing and scheduling.

Responsibilities

Managers lead shifts every week, ensuring customers receive fast, accurate, friendly service. A Shift Manager provides leadership to crew and other managers during a shift to uphold Quality, Service and Cleanliness. Shift Managers plan each shift, monitor performance, ensure team meets McDonald’s standards, manage safety, security and profitability, communicate with the next Shift Manager, and help meet departmental targets.

Qualifications

Previous leadership experience preferred, ideally in a restaurant, retail or hospitality environment. Positive team player, flexible schedule, passion for fast‑paced environment. Must be 18 years or older to qualify as a manager.

Benefits

• 15‑25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity including High School degree, college tuition assistance and ESL programs
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

By applying to this position, you confirm you will be employed by the independent franchisee and acknowledge that McDonald’s USA does not handle your application or employment decisions.