Shift Manager

RaceTrac; Newnan (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the food service industry is seeking a Shift Leader to oversee store operations during designated shifts. This role requires delivering exceptional guest experiences while ensuring compliance with food safety regulations, maintaining cleanliness, and mentoring staff. Ideal candidates will have management experience and strong communication skills to foster a positive team environment.

Qualifications

• 2-3 years of work experience preferred.
• 1+ years of management experience preferred.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Provide courteous experiences for guests.
• Monitor food safety and cleanliness standards.
• Lead coaching and training of team members.

Skills

Communication

Initiative

Problem Solving

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities:

Friendly

• Provide courteous, frictionless, and elevated experiences for guests
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a consistent team-oriented attitude
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
• Address and resolve guest concerns on designated shifts with urgency, involving regional team members as needed

Food

• Monitor and adhere to all RaceTrac, federal, state, and local safety and food safety regulations
• Ensure all food offers are available and properly stocked

Clean

• Maintain the store's cleanliness and full stock to provide an elevated guest experience
• Execute shift duties, uphold presentation standards, and represent the RaceTrac brand
• Clean food preparation areas and equipment to RaceTrac standards

Leading Talent

• Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Act with a servant-leader mentality, prioritize tasks, go the extra mile for guests and team, listen, communicate respectfully, and proactively solve problems
• Lead coaching, training, and assessment of direct reports, adhering to operational standards
• Provide feedback and performance recommendations to the General Manager

Qualifications:

• High School Diploma or GED in progress or completed
• 2-3 years of work experience preferred
• 1+ years of management experience preferred
• Experience in high-volume, guest-focused, transactional environments preferred
• Excellent written and verbal communication skills
• Ability to take initiative
• Capability to lift up to 50 pounds and stand, bend, and reach for extended periods
• May require obtaining and maintaining food handler and alcohol server permits, based on local/state laws

All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic under applicable laws.