Shift Manager

Workstream; Morrisville (NC); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Free meal per shift

Growth opportunities as we expand

Supportive, team-oriented work environment

Employee discount

Flexible schedule

Job summary

Workstream is seeking a Shift Lead in Morrisville, NC to lead the team and ensure outstanding guest experiences. Responsibilities include coaching team members, managing daily operations, and enforcing safety guidelines.

The ideal candidate will have previous experience in a fast-paced environment and strong leadership skills. Compensation consists of a base pay of $15–$20/hour plus tips, with opportunities for growth and benefits including employee discounts and flexible scheduling.

Qualifications

• Experience in a fast-paced restaurant or quick-service environment preferred.
• Previous leadership or supervisory experience is a plus.

Responsibilities

• Lead, motivate, and coach team members during your shift.
• Ensure fast, friendly, and accurate service.
• Maintain high standards for order accuracy and speed.

Skills

Strong communication and leadership abilities

Ability to stay organized and perform under pressure

Problem-solving mindset with a hands-on approach

Job description

Job Summary

As a Shift Lead, you’ll take ownership of the restaurant during your shift; leading the team, ensuring smooth operations, and delivering an outstanding guest experience. You’ll work closely with store leadership and play a key role in setting the tone for the team every day.

What You’ll Do

Lead & Support the Team

• Lead, motivate, and coach team members during your shift
• Train staff on service standards, food prep, and safety procedures
• Act as the go‑to person for any shift‑related issues

Deliver Great Guest Experience

• Ensure fast, friendly, and accurate service
• Handle guest concerns professionally and efficiently
• Maintain high standards for order accuracy and speed

Run Daily Operations

• Oversee food prep, order flow, and cleanliness
• Ensure the restaurant is stocked, organized, and ready for service
• Follow proper cash handling and POS procedures

Maintain Safety & Standards

• Enforce food safety and sanitation guidelines
• Ensure compliance with all health and safety standards
• Keep a clean, safe environment for both team and guests

What We’re Looking For Experience

• Experience in a fast‑paced restaurant or quick‑service environment preferred
• Previous leadership or supervisory experience is a plus

Skills

• Strong communication and leadership abilities
• Ability to stay organized and perform under pressure
• Problem‑solving mindset with a hands‑on approach

Requirements

• Must be at least 18 years old
• Must be available for 1 week of paid training at company headquarters
• Flexible availability including evenings, weekends, and holidays

Preferred Qualifications

• ServSafe Certification (or willingness to obtain)
• Experience training or supervising team members
• Background in food service, hospitality, or kitchen operations

Compensation & Perks

• $15–$20/hour base pay + tip
• Free meal per shift
• Growth opportunities as we expand
• Supportive, team‑oriented work environment

Why Join Us?

• Be part of a new store opening team
• Opportunity to grow into Assistant Manager or Store Manager roles
• Work in a high‑energy, people‑first environment
• Earn tips on top of hourly pay

Benefits

• Employee discount
• Flexible schedule

Work Location

In person

Job Types

Full‑time, Part‑time