Shift Leader

Workstream; Millbrook (AL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Leadership experience

Growth opportunities

Supportive team environment

Job summary

Workstream is looking for a Shift Leader in Millbrook, Alabama, to supervise restaurant operations and support team development. The ideal candidate will have proven leadership skills and experience in a fast-paced environment, ensuring excellent service and maintaining high operational standards. Additional responsibilities include conducting team meetings, managing labor productivity, inventory control, and cash handling procedures. Join a supportive team with growth opportunities and the chance to impact the daily operations significantly.

Qualifications

• Proven leadership skills and ability to motivate team members.
• Strong communication skills for effective team interaction.
• Experience in a fast-paced restaurant environment.

Responsibilities

• Supervise restaurant operations during shifts.
• Assist in training and developing crew members.
• Conduct team meetings to review daily goals and updates.
• Monitor staffing levels and manage labor usage.
• Control inventory levels and ensure proper product rotation.
• Ensure cleanliness and maintenance of restaurant facilities.
• Handle cash procedures accurately and securely.
• Enforce compliance with company policies and regulations.

Skills

Leadership

Teamwork

Communication

Cash handling

Operational management

Job description

Are you a motivated leader who enjoys working in a fast-paced environment and helping a team succeed? As a Shift Leader, you will play a key role in overseeing restaurant operations during your shift while ensuring excellent food quality, friendly service, and a clean environment for guests. You will support management by leading the team, maintaining operational standards, and helping drive sales and efficiency while delivering a great guest experience.

Key Responsibilities & Job Functions

Lead Shift Operations

• Supervise restaurant operations during assigned shifts to ensure smooth, efficient service.
• Maintain company standards for food quality, guest service, and restaurant cleanliness.
• Monitor operations throughout the shift and make adjustments as needed to keep service running efficiently.
• Lead by example by demonstrating professionalism, teamwork, and a strong work ethic.

Support and Develop Team Members

• Assist in training and developing crew members under the direction of management.
• Provide guidance and support to team members to ensure they understand procedures and expectations.
• Help motivate the team to perform at their best and deliver excellent service to guests.
• Step in and assist with crew member duties when needed to keep operations running smoothly.

Communicate with the Team

• Conduct brief team meetings before or during shifts to review daily goals, promotions, procedures, and expectations.
• Communicate updates related to operations, safety, and training to team members.
• Encourage teamwork and maintain a positive, respectful working environment.

Manage Labor and Productivity

• Monitor staffing levels during shifts to ensure proper coverage and efficiency.
• Manage labor usage to help meet company labor cost standards.
• Adjust assignments and workflow as needed to maintain productivity and service speed.

Inventory and Product Management

• Help control inventory levels and ensure product availability during shifts.
• Follow company guidelines to maintain proper product rotation and storage.
• Assist with inventory tracking to meet company GAP (inventory control) standards.

Maintain Restaurant Facilities and Equipment

• Ensure all equipment and facilities are properly used, cleaned, and maintained.
• Follow preventive maintenance procedures and report equipment issues to management.
• Help maintain a clean, organized, and safe restaurant environment.

Cash Handling and Financial Responsibility

• Take responsibility for all cash handling procedures during assigned shifts.
• Ensure registers, safe counts, and bank deposits are completed accurately.
• Enforce proper cash control procedures to protect company assets.

Maintain Professionalism and Compliance

• Ensure personal appearance meets company standards and reflects professionalism.
• Follow and enforce all HR policies, sanitation standards, safety guidelines, and security procedures.
• Maintain compliance with company policies as well as local, state, and federal regulations.

What Makes This Role Great

• Gain valuable leadership and management experience
• Play a key role in running daily restaurant operations
• Help develop and mentor team members
• Be part of a fast-paced, supportive team environment with growth opportunities