Shift Manager

Southern Arkansas University; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid training

401(k)

Holiday pay

Family travel on the American Airlines network

Family travel

Job summary

A major airline is looking for a Shift Manager in Charlotte, North Carolina. The role involves overseeing operational activities, assisting station management, and ensuring compliance with FAA regulations. The successful candidate will demonstrate effective leadership skills, manage staff, and maintain operational efficiencies. Benefits include competitive salary, paid training, and health insurance. Applicants must be 18 years or older and have a valid driver's license.

Qualifications

• Proven success as a Team Leader with ability to pre plan manpower and equipment.
• Ability to work independently and set own deadlines.
• Familiarity with internal controls processes for accountable items.
• Ability to collaborate with all levels of management and support staff.
• Ability to defuse conflicts among team members.
• Familiarity with Microsoft Office Suite.
• Experience with internal controls processes for accountable items.

Responsibilities

• Assist with station labor relations and operations efficiencies.
• Coach and provide career development to the staff.
• Correct non-compliant behavior and impose disciplinary action.
• Correct non-compliant behavior and administer discipline
• Understand and implement corporate policies and goals
• Manage staff with varied duties
• Prepare daily/weekly/monthly reports

Skills

Team Leadership

Conflict Resolution

FAA Regulations Familiarity

Microsoft Office Suite

Independent worker

Staff development

Manpower planning

Education

Bachelor's Degree in Aviation, Business, or related field

Airline supervisory experience (preferred)

Tools

QIK

Sabre

Job description

Overview

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We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Shift Manager, Ground Handling in our Ground Handling Department. The primary responsibility of the position is to assist Station Management with the operational activities of the station in accordance with established policies and procedures. This includes assistance with station labor relations, operations efficiencies, maintenance, facilities, safety, and security. The successful candidate will have familiarity with Microsoft Office Suite, Federal Aviation Administration (FAA) regulations, and Aircraft Operator Standard Security Program regulations. This position will report to Station Management.

Responsibilities

• Assist with station labor relations, operations efficiencies, maintenance, facilities, safety, and security
• Keep company goals and customer expectations in mind when overseeing daily operations
• Coach and provide career development to the staff
• Correct non-compliant behavior and impose disciplinary action as required
• Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
• Manage a staff with varied duties
• Administrative duties to include daily/weekly/monthly reports

Qualifications

• Proven success as a Team Leader with ability to pre plan manpower and equipment
• Familiarity with FAA and Aircraft Operator Standard Security Program regulations
• Ability to work independently, set and meet own deadlines
• Ability to work well with all levels of management and support staff
• Ability to defuse conflicts among team members
• Familiarity with Microsoft Office Suite
• Prior experience with internal controls processes for accountable items

Preferred Qualifications

• Previous airline supervisory experience and working knowledge of Air Operations Area (AOA) environment
• Previous management experience in a hub environment
• Related experience working in an operations/dispatch environment
• Extensive knowledge of QIK, Sabre
• Bachelor’s Degree in Aviation, Business, or related field
• Standard office environment, use of telephones, computers, and other office equipment
• Airport ramp environment, subject to varied weather conditions and elevated noise levels
• All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements

• Handle objects up to 70 pounds
• Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefits and Additional Details

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.