Shift Manager

Long John Silver's, LLC; Marshall (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Manager to oversee operations, ensuring customer satisfaction and team development. The role involves running shifts, managing staff, and handling day-to-day operations, including reporting and inventory management. Ideal candidates will have strong communication and leadership skills, with a background in the restaurant industry.

Qualifications

• At least three months of experience as a team member.
• Ability to read and interpret safety rules and instructions.

Responsibilities

• Run shifts and lead team members.
• Ensure a safe and clean environment for guests.
• Handle guest inquiries and maintain food safety standards.
• Forecast sales and manage inventory.

Skills

Communication

Leadership

Customer Service

Problem Solving

Education

High school diploma or equivalent

Job description

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Shift Manager

The Shift Manager runs shifts, leads team members, and supports the restaurant management team. The shift manager shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits.

Key Responsibilities

• Address and resolve guest inquiries and concerns in a timely manner.
• Engage positively with guests.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, clean, and comfortable environment for guests and team members. Ensure equipment is in good working condition.
• Handle, prepare, and present ingredients and menu items with care, adhering to food safety standards.
• Forecast sales, create schedules, order and track inventory, and complete weekly and business period reports.

Minimum Requirements

• High school diploma or equivalent.
• At least three months of experience as a team member.
• Ability to read and interpret safety rules, operating instructions, and manuals.

Physical Demands and Working Conditions

Regularly required to stand, walk, communicate verbally and non-verbally, and taste/smell. Frequently handle, feel, and reach with hands and arms. Occasionally sit, climb, balance, stoop, kneel, crouch, crawl, and lift/move up to 50 pounds. Vision abilities include peripheral vision and focus adjustment. Exposure to cooking fumes and moderate noise levels are typical.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Management and Manufacturing
• Industry: Restaurants

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