Shift Manager

Hunter Super Techs - TurnPoint; Manassas (VA); On-site; USD 19,000 - 28,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a Pizza Hut Shift Leader in Manassas, VA to lead daily restaurant operations and drive excellent customer service.

The role emphasizes leadership, training, inventory oversight, and adherence to brand standards while promoting a positive work culture and safety compliance.

Qualifications

• Be a customer Maniac! - All Roles ServSafe Certified.
• Lead On! Shift Leader MSM courses; 4-5 proficiency in Microsoft Office.
• Reliable transportation and computer basics.
• Valid Driver's License Preferred.

Responsibilities

• Take Ownership and Responsibility of Restaurant and Team During Shifts.
• Train Team Members to Pizza Hut and Tasty Hut, LLC Standards.
• Resolve customer complaints using BLAST and prioritize customer needs.
• Own and promote positive restaurant culture and employee experience.
• Maintain inventory and food orders; ensure safety and cleanliness.
• Ensure brand standards and processes are followed on shifts.
• Utilize Hutlink, Learning Zone, and Pizzapedia tools for training and operations.
• Delegate and manage team workload while running shifts.
• Comply with laws, regulations, and health and safety rules.

Skills

Leadership

Customer Service

Microsoft Office

Driver's License

Communication

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Location

8263 Shoppers Sq, MANASSAS, VA, 20111

Position

Pizza Hut Shift Leader

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager –Continue to Add to Your Leadership Skills and Take What You've Learned to the Next Level to Manage the Restaurant Day to Day.Prepare and Lead Your Team to Run Successful Shifts.

Pay Rate (If Applicable)

Pay Rate(If Applicable):

Duties/Responsibilities

Take Ownership and Responsibility of Restaurant and Team During ShiftsTrain Team Members to Pizza Hut and Tasty Hut, LLC Standards.Use BLAST to Resolve All Customer Complaints and Always Puts Customer Needs FirstOwn and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)Responsible for Inventory and Food OrdersEnforce and Follow Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Assist RGM With Oversight and Execution of All Store Inventory, Forecasting, Scheduling ProcessesEnsure All Team Members Have the Tools and Knowledge Necessary for SuccessDeliver High Customer Satisfaction Results on All ShiftsEnsure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on ExecutionDelegate and Manage Team Member Workload While Running ShiftsCompliant with All Laws and RegulationsConduct Inventory Counts and AuditsEnsures a Safe Work Environment is Provided in RestaurantMaintains a Clean, Organized Restaurant That Meets All Health and Safety RegulationsBrand Steward for Pizza Hut BrandManages and Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision

Training/Requirements

Training/Requirements. Be A Customer Maniac! - All Roles ServSafe CertifiedLead On! Shift Leader MSM courses 4-5 Proficient at Microsoft Office Reliable Transportation and Computer basics Valid Driver's License Preferred Communicate, Give Feedback in Positive Manner National Sex Offender Registry Check Motor Vehicle Record