Shift Manager

McDonald's; Lawrenceville (GA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Flexible schedules

Career growth

Free employee meals

Job summary

McDonald's is seeking a Shift Manager to lead a fast-paced crew, ensuring exceptional guest service and smooth daily operations. You will supervise front- and back-of-house tasks, train crew members, and maintain safety and cleanliness standards.

We offer flexible schedules, opportunities for growth through industry-leading training, and a supportive team environment within our multi-unit franchise. Prior leadership in quick-service preferred; full-time with weekend availability required.

Qualifications

• Must be 18 years of age or older.
• Full-time role with weekend availability.
• Previous leadership experience in a customer service or restaurant environment.
• Ability to lift up to 50 lbs and stay physically active.
• Capable of working in a fast-paced setting and remaining positive under pressure.
• Team-oriented, adaptable, dependable, coachable and strong work ethic.
• Ability to communicate effectively with guests and crew as a supervisor.

Responsibilities

• Maintain positive working relationships and provide direction and feedback to all employees.
• Collaborate with the management team to train and track the performance of new Crew Members.
• Motivate Crew Members to maintain high customer service scores.
• Ensure timely completion of shift tasks and opening/closing responsibilities.
• Take ownership of restaurant facilities, ensuring organization and adherence to sanitation and food safety procedures.
• Demonstrate a complete understanding of key positions in both front-of-house and back-of-house.

Skills

Leadership

Communication

Teamwork

Problem solving

Coachable

Work ethic

Customer service

Adaptability

Job description

Shift Manager

Are you a friendly and team-driven individual with exceptional communication, leadership, and problem-solving skills? If so, we have an exciting opportunity for you to join our team as an Department Manager at our fast food restaurant! Bring your leadership and customer service skills to our fast food restaurant and become a leader of our dynamic team.

At our restaurant, we value our leaders and offer a supportive work environment where you can grow and develop your skills. As a Department Manager, you will play a vital role in our mission to “to be our customers’ favorite place and way to eat and drink.”

Check out our employee experience! https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be

Why You’ll Love Working for Us:

• Work-Life Balance: We understand the importance of personal time and offer flexible schedules that prioritize work-life balance.
• Growth Opportunities: Industry-leading education programs and world-class training, and promotion opportunities with our multi-unit franchise.
• Inclusion: Join a team that prides itself on inclusion and diversity. We open our doors to everyone.
• Team Spirit: We work hard, but never miss an opportunity to celebrate our achievements together.
• Comprehensive Training: No prior experience is required to join our team. We provide thorough training in all aspects of our restaurant operations.

Benefits:

• Competitive compensation ($15-$25/hr, based on experience).
• Opportunities for career advancement, leadership development, and ongoing training.
• Health insurance coverage, paid time off, and free employee meals.
• Upfront college tuition assistance and English language courses.

Responsibilities:

• Maintain positive working relationships and provide direction and feedback to all employees.
• Collaborate with the management team to train and track the performance of new Crew Members.
• Motivate Crew Members to maintain high customer service scores.
• Ensure timely completion of shift tasks and opening/closing responsibilities.
• Take ownership of restaurant facilities, ensuring organization and adherence to sanitation and food safety procedures.
• Demonstrate a complete understanding of key positions in both front-of-house and back-of-house.

Qualifications and Skills:

• Must be 18 years of age or older.
• Full time and weekend availability required.
• Previous leadership experience in a customer service or restaurant environment required, preferably in quick-service or fast food.
• Ability to lift up to 50 lbs and be physically active for extended periods of time.
• Must be able to work in a fast-paced environment and maintain a positive attitude under pressure.
• Team-oriented, adaptable, dependable, coachable, and strong work ethic.
• Ability to communicate effectively with guests and crew members as a supervisor/manager.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.