Shift Manager

Workstream; Kimball (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Long John Silver's in Kimball, TN is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. The role focuses on guest satisfaction, staff development, and growing sales and profits.

You will address guest inquiries, ensure proper staffing, maintain a clean, safe environment, and uphold food safety standards. You’ll learn to forecast sales, schedule staff, order and track inventory, and complete weekly reports.

Qualifications

• Customer-facing experience in fast-paced environments.
• Ability to manage and motivate a team.
• Clear communication with guests and staff.
• Knowledge of food safety best practices.

Responsibilities

• Address and resolve guest inquiries and concerns promptly.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, clean, and well-functioning restaurant environment.
• Oversee ingredient handling and food safety.
• Forecast sales, create schedules, manage inventory, and complete weekly reports.
• Ensure cash control, safety, and quality standards.

Skills

Customer service

Team leadership

Communication

Food safety awareness

Job description

The Shift Manager in Long John Silver's runs shifts, leads team members, and supports the restaurant management team. The Shift Manager shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits.

The successful Shift Manager is able to:

• Address and resolve guest inquiries and concerns in a timely manner.
• Take responsibility for positive engagement with guests.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, comfortable environment for our guests and team members. Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure that ingredients and menu items are properly sorted, handled, prepared, and presented with great care and concern for food safety.
• Learn to forecast sales, create schedules, order and track inventory, and complete weekly and business period reports.
• Ensure cash control, security, safety, and food quality standards are met.

Requirements:

• Must be available to work days, evenings, and weekends.
• Must be 18 years or older.
• Minimum three (3) months experience as team member.
• Must have reliable transportation.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Physical Demands/Working Conditions

• While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.
• The employee is frequently required to handle, feel and reach with hands and arms.
• The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
• The employee is occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.

50 years ago we began our mission to bring great-tasting, sustainably-caught seafood to all the people who aren’t able to be near an ocean every day of their life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land every day. Fish Yeah!