Shift Manager

Wendy's; Juneau (AK); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Employee meal discounts

Training & internal promotion

Job summary

Wendy's in Juneau, AK seeks a Shift Manager to lead a fast-paced team, train Crew members, and uphold food safety standards while delivering great guest experiences.

This role emphasizes cost control, scheduling, and working across shifts; strong leadership and communication are essential; restaurant experience is preferred.

Qualifications

• High School diploma or GED required.
• 1+ year restaurant experience preferred.
• Open and flexible work availability.
• Ability to lead and manage a team in a fast-paced environment.
• Strong problem-solving and decision-making skills.

Responsibilities

• Train and supervise Crew members.
• Monitor and reinforce food safety standards.
• Interact with customers and handle inquiries.
• Execute cost control and scheduling processes.

Skills

Leadership

Customer service

Problem solving

Flexibility

Time management

Education

High School diploma or GED

Job description

As a Shift Manager at Wendy's, you'll enjoy:

• A competitive salary, bonus and generous benefits including employee meal discounts
• Excellent training, promotion from within and the opportunity to learn the business from the ground up

You will be given the opportunity to train and supervise Crew members; monitor and reinforce food safety standards and procedures; interact with our customers; and execute cost control systems. Our best candidate is a results-oriented professional with a strong customer focus.

Qualifications

• High School diploma or GED (some college a plus)
• One or more years' restaurant experience
• Open / flexible work availability
• Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment
• Excellent problem solving and decision making skills

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

The following are examples of some, but not all, of the essential job functions of a Shift Manager position at Wendy's:

Physical Elements

• Ability to stand for long periods with frequent bending, kneeling, lifting (25 - 50 pounds)

Equipment Use

Ability to use Headset to take customer orders or to take or give direction Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.)

Performance Elements

Ability to come to work promptly and regularly Ability to take direction and work well with others Ability to accomplish multiple tasks within established timeframes Ability to concentrate and perform duties accurately Ability to learn and apply policies and procedures Ability to react to change productively and handle other tasks assigned Ability to complete all applicable training programs

Supervision & Training Elements

Supervises open/close during non-service hours

Provide work direction and addresses crew performance problems

As directed by unit manager, assists in training and cross-training in positional skills

QSC Standards

Monitors product quality and store cleaning plan and takes corrective action when necessary

Monitors positional and service line organization and service times

Controls

• Follows flow charts, prep projections, and “build to” charts
• Controls food cost and monitors labor and recommends corrective action where necessary

Working Conditions

Ability to work in a fast-paced environment that may involve exposure to noise, heat, cold or other elements while maintaining a calm, pleasant attitude and efficient working pace