Shift Manager

Priority Dispatch Corp.; Jackson (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the restaurant industry is looking for a Shift Manager to oversee operational tasks and ensure high standards in customer service and product quality. This role involves training crew members and maintaining administrative control when management is unavailable, making it crucial for overall operational success in the restaurant.

Qualifications

• Must be at least eighteen (18) years of age.
• 1 year of experience in quick service restaurant management.
• Valid driver's license and reliable car required.

Responsibilities

• Assist management in routine administrative and operational tasks.
• Drive excellence in customer service and maintain company standards.
• Train and coach hourly employees.

Skills

Leadership

Customer Service

Problem Solving

Communication

Education

High School Diploma or GED

Job description

Job Details

Job Location: NJ - Jackson - BK 18156 - 08527 - Jackson, NJ

Position Type: Full-Time/Part-Time

Education Level: High School

Salary Range: Undisclosed

Travel Percentage: Up to 50%

Job Shift: Any

Job Category: Restaurant - Food Service

Description

The Shift Manager (SM) is an hourly position that serves to assist management in routine administrative and operational tasks within the restaurant.

Focal points include:

• Driving excellence in customer service
• Maintaining company standards in product and facility specifications
• Reviewing food handling procedures
• Assessing operational processes

The human resources responsibilities of a Shift Manager are limited to crew training and ongoing coaching and feedback for hourly employees. In addition, the Shift Manager may assume full responsibility for the opening and closing of the restaurant when management is unavailable. In these instances, the Shift Manager maintains administrative control of the restaurant but is not authorized to serve in a managerial capacity.

Qualifications

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, some college preferred
• 1 year of experience working in the quick service restaurant industry in management
• Completion of all BKC certification programs
• Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension
• Demonstrates leadership skills
• Demonstrates formal understanding of the quick service industry and the core customer
• Recognizes and solves routine problems
• Develops knowledge and skills in basic tasks, practices and procedures within own area
• English Language Preferred
• Must have valid driver's license and reliable car for transportation
• Travel Required