Shift Manager

Guernsey Holdings; Humble (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the restaurant industry is seeking a Shift Manager to oversee daily operations and ensure quality service. The role involves supervising staff, handling trainings, managing shift operations, and maintaining high standards. Candidates should possess strong leadership skills and a solid understanding of restaurant operations.

Qualifications

• Knowledge of general restaurant or retail operations.
• Effective verbal and written communication skills.
• Ability to follow directions.

Responsibilities

• Perform, lead, and supervise operational duties.
• Assist with new employee orientation and training.
• Comply with all company policies and procedures.

Skills

Leadership

Multi-tasking

Decision-making

Time-management

Conflict-resolution

Job description

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Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

1. Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) as assigned to meet operational standards.
2. Assist with new employee orientation and training.
3. Comply with all company policies, procedures, and operational standards.
4. Perform, lead, and supervise regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food prep areas, cleaning equipment, and emptying used grease, according to operational standards.
5. Maintain regular attendance.

Additional Duties:

1. Lead shift meetings.
2. Report customer or employee complaints/issues to MOD.
3. Move and stock food product weighing up to 50 pounds.
4. Perform other job-related duties as assigned or required.

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays.

Qualifications and Job Requirements:

• Knowledge of general restaurant or retail operations.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquids while cooking; frequent exposure to freezers when stocking food; occasional exposure to extreme weather conditions.

Note: The job posting does not indicate that this position is expired; it appears to be active.