Shift Manager

RaceTrac Petroleum, Inc.; Hudson (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the convenience store sector is seeking a Shift Leader to support the General Manager in overseeing store operations. The role involves ensuring guest satisfaction, food safety compliance, and maintaining cleanliness standards. Ideal candidates will have management experience and strong communication skills. This position offers the opportunity to lead a team while contributing to a positive guest experience.

Qualifications

• 2-3 years’ work experience preferred.
• 1+ years management experience preferred.

Responsibilities

• Provide courteous, frictionless, and elevated experiences for guests.
• Ensure the store is clean and fully stocked.
• Lead coaching, training, and assessment of direct reports.

Skills

Communication

Initiative

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities:

1. Friendly

• Provide courteous, frictionless, and elevated experiences for guests.
• Foster positive and professional relationships with co-workers and guests.
• Communicate respectfully and maintain a consistent team-oriented attitude.
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases.
• Address and mitigate guest concerns on designated shifts with a sense of urgency, involving appropriate regional team members as needed.

Food

• Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety and food safety regulations.
• Ensure that all food offers are available.

Clean

• Ensure the store is clean and fully stocked to provide an elevated guest experience.
• Execute shift duties, maintain overall presentation standards, and represent the RaceTrac brand.
• Clean food preparation areas and equipment to RaceTrac standards.

Leading Talent

• Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork.
• Display RaceTrac’s Leadership Qualities through a servant-leader mentality, prioritizing tasks, going the extra mile for guests and team, listening, communicating respectfully, and solving problems proactively.
• Lead coaching, training, and assessment of direct reports, adhering to operational standards.
• Provide feedback and recommendations on employee performance and development to the General Manager.

Qualifications:

• High School Diploma or GED in progress or completed.
• 2-3 years’ work experience preferred.
• 1+ years management experience preferred.
• Experience working in high-volume, guest-focused, transactional environments preferred.
• Excellent written and verbal communication skills.
• Ability to take initiative.
• Ability to lift up to 50 pounds and repeatedly bend, stand, and reach during shifts with minimal breaks.
• May require obtaining and maintaining a food handler permit, based on local or state requirements.
• May require obtaining and maintaining an alcohol server permit, based on local or state requirements.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by law.