Shift Manager

McDonald's; Harrisburg (Dauphin County); On-site; USD 42,000 - 54,000; Full time

Job summary

McDonald's is looking for a Shift Manager to lead teams in our quick-service restaurants. You will supervise crew and other managers during shifts, ensuring fast, accurate and friendly service while maintaining quality, safety and cleanliness standards.

Experience in a leadership role within food service or retail is preferred. The position requires 18+ and offers opportunities to grow within a dynamic, high-volume environment.

Qualifications

• Previous leadership experience preferred, ideally in a restaurant, retail or hospitality setting.

Responsibilities

• Lead shifts weekly, ensuring fast, accurate and friendly service for every customer.
• Provide leadership to crew and other managers during a shift to meet McDonald’s Quality, Service and Cleanliness standards.
• Monitor performance, safety, and profitability; communicate with the next Shift Manager to prep for a smooth handoff.

Skills

Leadership

Job description

Job Description
Shift Manager - McDonald's company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots of offer. People like you. If you're interested (and we sure hope you are), let's get together.

Job Description
Shift Manager - McDonald's company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots of offer. People like you. If you're interested (and we sure hope you are), let's get together.
Requirements
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.
Additional Info
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.