Shift Manager

Smoothie King Colorado; Greenwood Village (CO); On-site; USD 24,173 - 34,429; Full time

Benefits offered by this job

Free smoothie every shift

30% employee discount

$100/month health stipend

401(k) with match

Paid time off up to 2 weeks/year

Paid training

Referral bonuses

Growth path opportunities

Job summary

Smoothie King Colorado in Greenwood Village is looking for a dedicated Shift Manager to lead team members and enhance the customer experience. The role requires strong leadership capabilities, including the ability to train and coach staff while managing daily operations efficiently.

The Shift Manager position offers a starting pay of $21.27 per hour plus tips, with opportunities for advancement and comprehensive benefits including a health stipend and 401(k) plan. Weekend availability is essential.

Qualifications

• Prior supervisory experience in a fast-paced environment; QSR highly preferred.
• Weekend and holiday availability required.
• Ability to communicate issues early.
• Must stand for extended periods.

Responsibilities

• Own the floor every shift.
• Run huddles and position the team.
• Coach in the moment and correct drift.
• Leave the store ready for the next shift.

Skills

Shift leadership experience

Ability to coach in real time

Reliable attendance

Ability to lift up to 50 lbs

ServSafe Manager Certificate

Job description

SHIFT MANAGER | Full-Time & Part-Time | Denver Metro | $21.27/hr + Tips

THE SHIFT IS YOURS. OWN IT.

At Sankofa, the Shift Manager runs the floor, sets the tone, and makes sure every guest interaction meets our standard.

Sankofa Smoothies is a top 2% Smoothie King franchise, the #1 operator in Colorado, and a Certified Training Store. We promote from within and pay based on performance.

We’re not looking for someone to fill a shift. We’re looking for someone who makes the shift better.

You’ll lead 3–4 team members per shift, own the guest experience, coach in real time, and keep the store ready from open to close. Now hiring for our Northfield and DTC locations.

IS THIS THE RIGHT FIT?

• You lead from the front — you’re in the rush with your team, not calling plays from the sideline.
• You bring steady energy on slow days and rushes.
• You own your outcomes instead of waiting to be told what to do next.
• You make the call when the answer isn’t obvious, and you own what comes from it.
• You can commit to weekends and holidays.

THIS ROLE IS NOT FOR YOU IF:

• You manage by announcement and check in after the fact.
• Your mood becomes the team’s problem.
• Accountability feels like pressure instead of ownership.
• You need everything spelled out before you’ll act.
• You only lead when someone’s watching.

WHAT YOU’LL DO:

Every shift, you own the floor. You’ll run the huddle, position the team, protect the guest experience, coach in the moment, correct drift before it compounds, make it right when something goes wrong, and leave the store ready for the next shift. You’ll also communicate issues early — store needs, team member performance, guest concerns, maintenance, or anything leadership needs to know.

WHAT WE EXPECT:

• Prior supervisory or shift leadership experience in a fast-paced environment; QSR strongly preferred.
• ServSafe Manager Certificate required before running solo shifts. You do not need it on day one if you are otherwise a strong fit.
• Weekend and holiday availability required.
• Reliable attendance: showing up as scheduled, communicating early when issues arise, and following attendance expectations.
• Ability to stand for extended periods and lift up to 50 lbs.

WHAT YOU’LL EARN:

• Base pay starts at $21.27/hr plus tips.
• Raises are tied to certification gates and performance benchmarks, not tenure. Certification areas include inventory and ordering, catering, training, and interviewing.

BENEFITS & PERKS:

• Free smoothie every shift.
• 30% employee discount.
• $100/month health stipend.
• 401(k) with match.
• PTO up to 2 weeks/year.
• Paid training.
• Referral bonuses.
• Growth path into operations, people, marketing/growth, or district leadership.

SCHEDULE & AVAILABILITY:

Shifts include opens, mids, and closes. Weekend availability is required. Part-time and full-time roles are available, with a minimum of 20 hours per week.

HOW TO APPLY:

• Apply online.
• Complete a short questionnaire by text.
• Submit a short video interview.
• Join an in-store leadership conversation.
• If it’s a fit, we move quickly to offer and onboarding.

Sankofa Smoothies LLC is an equal opportunity employer. We do not discriminate in hiring or employment on any basis protected by applicable law. Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.

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