Shift Manager

guernseysonic; Eunice (LA); On-site; USD 28,000 - 35,000; Full time

Job summary

guernseysonic in Eunice, Louisiana is seeking a dedicated team member to supervise and perform operational duties, providing exceptional service to guests. This role requires leading station duties and assisting with employee training.

The ideal candidate will possess strong communication skills, a background in restaurant or retail settings, and the ability to multitask while maintaining high operational standards. Flexibility regarding hours is essential, as the job will include nights, weekends, and holidays.

Qualifications

• Basic math and reading skills are essential.
• Ability to follow directions and manage time effectively.
• Skills in decision-making and conflict-resolution are important.

Responsibilities

• Perform and supervise operational duties for guest service.
• Assist in employee training and orientation.
• Lead shift meetings and manage customer complaints.

Skills

General restaurant or retail knowledge

Effective verbal and written communication skills

Multi-tasking

Leadership

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions