Shift Manager

Taco Bell; Dixon (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Un franchisé de Taco Bell cherche un Shift Lead pour diriger les équipes et garantir la satisfaction client. Le candidat idéal doit être capable de résoudre des problèmes rapidement et de communiquer efficacement avec les membres de l'équipe. Ce poste implique aussi d'assurer un environnement de travail sûr et accueillant pour tous.

Responsibilities

• Assurer que les membres de l'équipe complètent toutes les tâches assignées.
• Résoudre rapidement les plaintes des clients.
• Suivre les politiques de sécurité et de gestion des stocks.

Skills

Problem Solving

Customer Service

Team Leadership

Communication

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.