Shift Manager

Arby's; Collinsville (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K

HSA

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Early wage access

Employee perks program

Paid training

Advancement opportunities

Job summary

Arby’s in Collinsville, IL is seeking a Shift Leader to support daily restaurant operations. You will assist the General and Assistant Manager, help the team run smooth shifts, and deliver exceptional customer service that keeps guests coming back.

You’ll participate in training and coaching, promote safety and efficiency, and contribute to a positive work environment. This role offers opportunities for advancement and a comprehensive benefits package including retirement, health, dental, and

Qualifications

• Experience in customer service and team leadership.
• Ability to train and coach staff.
• Strong communication and guest service skills.

Responsibilities

• Assist the General and Assistant Manager to run smooth shifts.
• Coach and develop team members during daily operations.
• Deliver exceptional customer service to guests.

Skills

Customer service

Job description

Be a part of what we are building here at Arby's.

At Arby’s, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference. We welcome you to the opportunity to help us cultivate an environment and culture where our team members can develop and flourish.

Job Description

Our Shift Leaders are key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Communicate clearly with employees, guests, vendors, and leadership teams
• Recognition and growth- we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Eligible employees receive access to supplemental health care benefits at no cost through Elysian, supporting overall health, wellness, and peace of mind
• Paid Training – we aim to set you up for success!
• Early Wage Access– Access your earnings before payday
• No-cost perk program providing employees with exclusive savings on retail, travel, dining, entertainment, and essential services, designed to support financial wellness.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you!

4 Eastport Plaza Drive, Collinsville, IL, 62234