Shift Manager

Five Guys Burgers and Fries; Colerain Township (OH); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Weekly bonus programs (secret shop)

Employee referral bonus

Manager Steritech bonus program

Free employee meals

Medical benefits after 60 days

Paid vacation after first year (40 hrs

Positive work environment with growth

Casual uniform (T-shirt, Ballcap)

Open kitchen environment with team-led

Job summary

Five Guys Burgers and Fries is seeking Managers In Training to become Shift Managers. Open availability is required to cover 7 days a week, with 40 hours per week and night/weekend shifts. Starting pay is $17.00 per hour with electronic tips adding $2.00 per hour, potentially higher depending on location.

Experienced leaders with 1-2 years in fast-casual supervisory roles are encouraged to apply. The role emphasizes training, motivation, and hands-on leadership to WOW customers and support

Qualifications

• 1-2 years of supervisory experience in a food service environment.
• High School Diploma.
• Reliable transportation.
• Flexibility to work night AND weekend hours.
• Full-time availability (40 hours per week).
• High energy and dedication to customer service.
• Strong customer service and communication skills.
• Ability to multi-task and move at a fast pace.
• The ability to be flexible and adapt to any situation.
• Proven track record of leadership or managerial skills.
• Strong problem solving and decision-making skills are necessary.
• Must be able to operate a cash register.
• Genuine employees who can offer the Five Guys Experience.

Responsibilities

• Lead and train team members during shifts, progressing toward Shift Manager responsibilities.
• Motivate, teach, and lead the team to WOW customers and maintain a positive dining environment.
• Ensure high service standards, fast-paced execution, and adherence to safety and cleanliness guidelines.

Skills

Leadership

Customer service

Communication skills

Multi-tasking

Problem solving

Decision making

Cash register operation

Education

High School Diploma

Tools

POS system

Job description

All hires must have open availability, meaning open 7:30-4, close 4-11 pm Mondays - Sundays.. 7 days a week and 1-2 current years experience as a shift manager in a restaurant setting.

If you need a specific interview time and day contact the Director of HR, Diane Whitley.

Starting pay $17.00 an hour plus electronic tips which pays out $2.00 more an hour making your hourly rate $19.00 an hour or more, depending on location.

We are recruiting Managers In Training to become Five Guys Burgers and Fries Shift Managers. Managers at Five Guys are an important part of the restaurant leadership team. Use your ability to motivate, teach and lead your team to WOW our customers while creating an environment your team enjoys working in.

We have several locations in greater part of Cincinnati and Kentucky. If you have up to 1-2 years of current fast-casual supervisory dining experience and enjoy shoulder-to-shoulder teaching, never cut corners, and lead by example, then this is the job for you!

Requirements:

• 1-2 years of supervisory experience in a food service environment, such as shift lead, shift manager
• High School Diploma
• Reliable transportation
• Flexibility to work night AND weekend hours
• Full-time availability (40 hours per week)
• High energy and dedication to customer service
• Strong customer service and communication skills
• Ability to multi-task and move at a fast pace
• The ability to be flexible and adapt to any situation
• Proven track record of leadership or managerial skills
• Strong problem solving and decision-making skills are necessary
• Must be able to operate a cash register
• Genuine employees who can offer the Five Guys Experience

Benefits:

• Employee weekly secret shop bonus program
• Employee Referral bonus program
• Manager Steritech bonus program
• Free Employee meals
• Medical Benefits after 60 days
• 40 hours Paid Vacation after first year
• Positive work environment with coaching and mentoring for company advancement
• Casual uniform, (T-shirt and Ballcap provided), Blue Jeans, and non-slip shoes required
• Clean, Friendly and Fun environment with a simple menu

Five Guys Burgers and Fries is one of America’s most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its team members.
We have a unique work environment where you’re trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes. Our team members also earn tips daily!
We have an open kitchen experience so it’s fun and it’s loud with lots of team communication. The crew’s burger creation is part of the customer experience.