Shift Manager

Long John Silver's; Clovis (CA); On-site; USD 23,000 - 30,000; Full time

Job summary

Long John Silver's is seeking a Shift Manager in California to lead daily operations and support the restaurant management team. You will supervise team members, ensure guest satisfaction, and help drive sales and profits while maintaining high food safety standards.

Responsibilities include scheduling, inventory management, handling guest inquiries, and ensuring a safe, clean dining environment. The role requires at least a high school diploma and several months of team experience.

Qualifications

• Customer service mindset and ability to lead a team.
• Strong communication and problem-solving skills.
• Ability to translate guest feedback into action.

Responsibilities

• Run shifts and supervise team members.
• Support restaurant management in daily operations.
• Address guest inquiries and resolve concerns promptly.
• Ensure staffing levels meet guest service needs.
• Maintain safe, clean, and welcoming restaurant environment.
• Oversee food handling to meet safety standards.
• Forecast sales, prepare work schedules, and track inventory.
• Complete weekly and business period reports.

Skills

Guest service

Team leadership

Food safety awareness

Communication

Education

High school diploma or equivalent

Job description

SHIFT MANAGER

The Shift Manager runs shifts, leads team members, and supports the restaurant management team. The shift manager shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits.
The successful Shift Manager is able to:

• Address and resolve guest inquiries and concerns in a timely manner.


• Take responsibility for positive engagement with guests.


• Ensure staffing levels meet guest service requirements.


• Maintain a safe, comfortable environment for our guests and team members. Ensure the restaurant is clean and equipment is in good working condition at all times.


• Ensure that ingredients and menu items are properly sorted, handled, prepared, and presented with great care and concern for food safety.


• Forecast sales, create schedules, order and track inventory, and complete weekly and business period reports.

Minimum Requirements:

• High school diploma or equivalent.


• Minimum three (3) months experience as team member.


• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Physical Demands/Working Conditions:

While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell. The employee is frequently required to handle, feel and reach with hands and arms. The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
The employee is occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.