Shift Manager

McDonald's; City of Hornell (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Flexible scheduling

Discounted meals

Career advancement opportunities

Job summary

McDonald’s is seeking a Shift Manager in a fast-paced restaurant environment. You will lead during your shift, oversee operations, and ensure guest satisfaction while guiding a team to perform at their best.

The role emphasizes flexibility, growth opportunities, and hands-on leadership, with emphasis on high standards, teamwork, and delivering consistently great service. Competitive pay starts at the stated rate and grows with performance.

Qualifications

• Management experience in fast food or restaurant settings.
• Strong communication and ability to motivate a team.
• Willingness to work nights and weekends.
• Physically capable of standing and lifting.
• Bonus for cash handling or inventory knowledge.

Responsibilities

• Run the shift by overseeing operations, keeping things on track, and solving problems.
• Ensure food quality and customer service are top-notch every time.
• Coach and support the team to reach their full potential.
• Monitor inventory and ensure supplies are stocked.
• Handle customer concerns confidently to create positive experiences.
• Help achieve sales targets and store goals.

Skills

Management experience

Great communicator

Team motivator

Cash handling

Inventory know-how

Job description

Position: Shift Manager

Location: McDonald's

Pay: Starts at $19.00/hr.

Schedule: Flexible hours (Nights & Weekends required)

Why You’ll Love This Job:

Join the McDonald’s fam as a Shift Manager and lead the way! We’re looking for someone with management experience who knows how to keep things running smoothly, vibe with the team, and deliver awesome customer service. If you’re ready to bring your leadership skills to a place that values growth, flexibility, and good times, this is your gig.

What You'll Be Doing:

• Running the show during your shift—oversee operations, keep things on track, and solve problems like a pro

• Making sure our food and customer service are top-notch, every time

• Coaching and supporting your team to reach their full potential

• Keeping an eye on inventory and making sure we’ve got what we need

• Handling customer concerns with confidence and creating positive experiences

• Helping us hit those goals and smash sales targets

What We’re Looking For:

• You’ve got management experience (fast food or restaurant preferred)

• Great communicator and team motivator

• Ready to work nights and weekends when needed

• Physically up for the challenge (standing, lifting, all that jazz)

• Bonus points for cash handling or inventory know-how

What’s In It for You:

• $18.50/hour to start (yes, please!)

• Real opportunities to move up—promotions happen here

• Flexible scheduling that works with your life

• Discounted meals, because who doesn’t love a Big Mac?

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.