Shift Manager

McDonald's; Madison (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Tuition reimbursement

Training opportunities

Bi-weekly direct deposit

Job summary

McDonald's in Madison, OH is seeking a dedicated Shift Manager to oversee daily restaurant operations and lead the team to deliver fast, friendly service.

You will manage crew schedules, mentor managers, and drive a high standard of guest experience while maintaining food safety and cleanliness. The role emphasizes teamwork, training, and continuous improvement in a fast-paced environment.

Qualifications

• Strong customer service mindset and ability to lead a team.
• Excellent communication and decision-making in fast-paced settings.
• Passion for serving others and helping teammates.

Responsibilities

• Lead crew schedules and ensure smooth restaurant operations.
• Inspire managers to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to McDonald's standards.
• Manage safety, inventory, and profitability measures.
• Promote training and continuous learning for staff.

Job description

Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.

PERKS & BENEFITS:

• Competitive pay from $14.00 to $18.00 plus cash incentives

• Employee discounts and free meals

• Tuition reimbursement and/or educational assistance

• Training and advancement opportunities

• Bi-weekly direct deposit

And much, much more!

*Available to full time employees in select locations.

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules

• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience

• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards

• Take action first: Take measures around safety, security, inventory, and profitability

• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant

• Be results-oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and fellow team members);

• Strong customer service and support focus;

• The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.