Shift Manager

McDonald's; Citronelle (AL); On-site; USD 19,000 - 28,000; Full time

Job summary

McDonald's Descher Organization is seeking a Shift Manager to lead a crew and ensure a fast, accurate, friendly experience for every guest.

Requirements include an Associate Degree or 2 years in restaurant management. You will plan shifts, monitor performance, uphold McDonald’s standards, manage safety, inventory, and training to drive quality and guest satisfaction. This full-time role offers career growth and teamwork opportunities.

Qualifications

• Associate Degree or 2 years of Restaurant Management required.
• Experience leading shifts and teams in a fast‑paced restaurant environment.
• Strong focus on hospitality, safety, and guest satisfaction.

Responsibilities

• Lead shifts weekly and guide crew and other managers.
• Ensure fast, accurate, friendly service and McDonald’s standards.
• Plan shifts, monitor performance, and communicate with the next Shift Manager.
• Support safety, security, profitability, and daily maintenance.
• Meet targets for shifts and help departments achieve goals.
• Manage inventory, scheduling, and crew training.

Skills

Hospitality

Food Safety

Communication

Inventory Management

Team Leadership

Quality Production

Customer Service

Safety & Security

Scheduling

Crew Training

Education

Associate Degree

2 years of Restaurant Management

Job description

Shift Manager - Descher Organization restaurants are staffed by great people, and right now we’re looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you’re interested (and we sure hope you are), let’s get together.

Required: Education: Associate Degree or 2 years of Restaurant Management

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, you will be responsible for:

• Great Hospitality

• Food Safety

• Internal Communication

• Inventory Management

• Daily Maintenance and Cleanliness

• Managing Crew

• Quality Food Production

• Exceptional Customer Service

• Safety and Security

• Scheduling

• Crew Training

Requsition ID: PDX_MC_A9DDA488-EEE9-44AB-A77A-A0F50C2686E0_7762

McDonald's Corporation and McDonald's USA, LLC (the \"Company\") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.