Shift Manager

McDonald's; Waterford (CT); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Archways to Opportunity

Tuition assistance

Free uniforms

Free meals

Medical, dental and vision coverage

Flexible spending accounts

Short- and Long-Term Disability

Life and accident insurance

Paid vacation

Service awards

Job summary

McDonald's is hiring Shift Managers to oversee weekly shifts and lead Crew and other Managers to deliver fast, friendly service. The role emphasizes food safety, cleanliness, and meeting performance targets in a fast-paced restaurant environment.

Ideal candidates have prior leadership experience, enjoy teamwork, and are 18+ years old. The employer offers tuition assistance, training, and a comprehensive benefits package through Archways to Opportunity and other programs.

Qualifications

• Previous leadership experience preferred.
• Must be 18 years or older to be a manager in our corporate owned and operated restaurants.
• Experience in restaurant/retail/hospitality is a plus.

Responsibilities

• Oversee shifts weekly and ensure fast, accurate, friendly service.
• Provide leadership to Crew and Managers during a shift to uphold Quality, Service and Cleanliness.
• Supervise food safety and cleanliness per McDonald's standards.
• Communicate with Crew and next Shift Managers to prepare for a great shift.
• Achieve targets during shifts and help departments meet goals.
• Monitor safety, security, inventory and profitability.
• Schedule Crew and foster high performance during shifts.
• Provide exceptional customer service and ensure quality food production.
• Train new team members on critical job functions.

Skills

Leadership

Team supervision

Customer service

Communication

Job description

NOW HIRING SHIFT MANAGERS!!!

Our team is hiring motivated Shift Managers!

Start moving forward safely today – McDonald’s corporate-owned and franchise restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals.

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Start a feel-good moment and start your application today!

Responsibilities:

In this role, you would oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and Cleanliness to customers. Shift Managers also play an important role in running great restaurants by:

• Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards
• Communicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too
• Achieving targets during their shifts and help departments meet their goals
• Taking action to monitor safety, security, inventory and profitability
• Managing Crew schedules and encouraging high performance during their shift
• Providing exceptional customer service and quality food production
• Training new team members on critical job functions

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info:

Along with competitive pay and direct deposit, a Shift Manager at McDonald's is eligible for incredible benefits including

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Free Uniforms
• Free Meals
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life and accident insurance
• Paid Vacation
• Service awards

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.