Shift Manager

McDonald's; Arrowhead Beach (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Archways education program

Medical insurance

Dental insurance

Vision coverage

Disability insurance

Life insurance

Attractions discounts

Free meals

Free uniforms

Job summary

McDonald's restaurant in Arrowhead Beach, MO is seeking a Shift Manager to lead daily operations, oversee crew scheduling, and ensure a fast, friendly guest experience in a high-energy setting.

You will supervise food safety, inventory, and training, set goals, delegate tasks, and report results to the management team. Previous managerial experience in retail, hospitality, or food service is preferred; you must be 18 or older. This is a full-time role with competitive pay and benefits.

Qualifications

• Prior managerial experience in restaurant, retail or hospitality environments preferred.
• Strong customer service focus and ability to lead a team.
• Ability to communicate effectively and make decisions in a fast-paced environment.
• Willingness to work flexible shifts and be 18 years or older.

Responsibilities

• Lead shifts weekly and oversee crew schedules to ensure fast, accurate service.
• Supervise training, food safety, and inventory management to meet McDonald’s standards.
• Set goals, delegate tasks, and report results to other managers.
• Provide leadership to crew and managers to deliver an outstanding guest experience.

Skills

Crew scheduling

Customer service

Effective communication

Decision making

Team leadership

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s . This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules

*Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience

*Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards

• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment
• Passion for helping and serving others (customers and fellow team members
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment, but not a requirement. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our restaurants.

Additional Info:

Along with competitive pay, a shift manager is eligible for incredible benefits including:

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage available
• Short- and Long-Term Disability, life and accident insurance available
• Local Area Attractions Discounts
• Free Meals
• Free Uniforms

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

McDonald's Corporation and McDonald's USA, LLC (the \"Company\") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.