Shift Manager

McDonald's; Christiana (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly starting rate

Flexible scheduling

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts and free meals

Job summary

McDonald's is hiring a Shift Manager to lead daily operations in a fast-paced restaurant. You will schedule crew, guide teams, and maintain high standards of service and cleanliness to ensure a top-notch guest experience.

Responsibilities include safety, inventory, and profitability decisions, plus fostering ongoing training and development. Join a team that values leadership, collaboration, and excellence in service.

Qualifications

• Experience leading restaurant teams.
• Strong customer service and guest experience focus.
• Ability to communicate clearly with crew and managers.
• Demonstrated leadership in fast-paced environments.

Responsibilities

• Lead crew schedules and ensure smooth operations.
• Provide empowering leadership to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action on safety, inventory, and profitability measures.
• Encourage training and continuous learning within the restaurant.
• Drive high performance and accountability across the team.

Skills

Leadership

Customer service

Communication

Team management

Job description

Shift Manager

Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s franchisee owned restaurant offers a job combo that will fit YOU.

PERKS & BENEFITS:

• Competitive hourly starting rate

• Flexible scheduling

• Tuition reimbursement and/or educational assistance

• Training and advancement opportunities

• Employee discounts and free meals

Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we’ve got a job combo specifically for you!

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules

• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience

• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards

• Take action first: Take measures around safety, security, inventory, and profitability

• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant

• Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and fellow team members);

• Strong customer service and support focus;

• The ability to communicate effectively and anticipate customer needs; and

• To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.