Shift Manager

McDonald's; Lake City (FL); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Discounts & meals

Sick leave & PTO

Tuition reimbursement

Training & advancement

Direct deposit

401k

Medical, dental, vision

Job summary

McDonald’s is seeking a proactive Shift Manager to oversee daily restaurant operations. You’ll lead crew scheduling, provide strong leadership to the team, and ensure guest satisfaction through top-notch service and compliance with food safety standards.

Ideal candidates demonstrate passion for helping others, strong customer service focus, and effective communication in a fast-paced environment. This on-site role offers growth opportunities and comprehensive benefits.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs in a fast-paced environment.

Responsibilities

• Lead the experience: Oversee crew schedules.
• Inspire and empower: Provide leadership for crew and managers to ensure guest satisfaction.
• Supervise food safety and cleanliness to meet standards.
• Take action on safety, security, inventory, and profitability.
• Promote training and continued learning within the restaurant.
• Drive high performance and accountability from the team.

Skills

Customer service

Leadership

Communication

Job description

Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.

IF YOU DECIDE TO USE THIS OPTIONAL TEMPLATE FOR YOUR ORGANIZATION, YOU SHOULD ONLY INCLUDE PERTINENT AND RELEVANT INFORMATION. (e.g., YOUR COMPANY BENEFITS, PAY RATE OR RANGE, EEO STATEMENT). THE OPTIONS BELOW ARE ONLY EXAMPLES. NOTE THAT SOME JURISDICTIONS MAY HAVE SPECIFIC REQUIREMENTs AROUND WHAT INFORMATION NEEDS TO BE DISCLOSED.

FOR EXAMPLE, IF YOU OPERATE IN A JURISDICTION THAT HAS SPECIFIC PAY TRANSPARENCY REQUIREMENTS THAT MANDATE EMPLOYERS TO POST PAY RANGES AND/OR GENERAL DESCRIPTIONS OF BENEFITS FOR ALL POSITIONS POSTED, THE RECOMMENDATION WOULD BE TO UPDATE THE FIRST BULLET POINT TO “COMPETITIVE PAY FROM $XX to $XX / hour.” THESE AREAS INCLUDE RESTAURANTS IN CALIFORNIA, COLORADO, HAWAII, MARYLAND, CERTAIN AREAS OF NEW JERSEY, NEW YORK, WASHINGTON STATE, WASHINGTON D.C. ADDITIONAL STATES ARE EXPECTED TO ADOPT PAY TRANSPARENCY LAWS IN THE NEAR FUTURE.

WE RECOMMEND YOU FOLLOW UP WITH EPLI OR OTHER INDEPENDENT EMPLOYMENT COUNSEL REGARDING SPECIFIC REQUIREMENTS.

PERKS & BENEFITS:

• Competitive pay starting at $XX / year plus cash incentives [OR Competitive pay from $XX.XX-$XX.XX / hour plus cash incentives]
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan*
• Medical, dental, and vision benefits*

And much, much more!

*Available to full time employees in select locations.

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

McDonald’s Corporation and McDonald’s USA, LLC (the \"Company\") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.