Shift Manager

Steak 'n Shake Sardis Rd N Charlotte; Charlotte (NC); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Bitcoin Bonus Pay

$1,000 Newborn Match

Next Day Pay – up to 50% of earned

Job summary

Steak ’n Shake Sardis Rd N Charlotte is seeking a Shift Manager to lead daily restaurant operations with energy, accountability, and guest focus. This role requires strong leadership to coach a diverse team and ensure fast, friendly service while upholding brand standards.

Applicants should have a reliable work history, a servant-leadership mindset, and the ability to work nights, weekends, and holidays. U.S. work authorization is required.

Qualifications

• Proven reliability and professionalism.
• Positive, servant-leadership attitude.
• Strong people skills with a passion for mentoring others.
• Commitment to exceptional guest service.
• Ability to thrive in a fast-paced environment.
• Effective communicator—both verbal and written.
• Detail-oriented, organized, and adaptable.
• Ability to manage team member performance with fairness and empathy.
• Flexible availability including nights, weekends, and holidays.
• Reliable transportation.
• US work authorization.
• High School Diploma or equivalent.

Responsibilities

• Lead daily restaurant operations with energy, confidence, and accountability.
• Ensure strong openings and closings by setting up the team for success.
• Set the tone for the shift—motivate and coach team members for success.
• Deliver fast, friendly, and accurate service that exceeds guest expectations.
• Ensure all brand standards are met - cleanliness, food safety, and quality.
• Handle opening and closing duties, including key-holder responsibilities.
• Count drawers, manage deposits, and finalize end-of-day reports.
• Communicate clearly and respectfully with guests and team members.
• Support training and onboarding of new team members.
• Foster a positive, team-oriented environment built on trust and respect.
• Step into any station as needed to keep operations running smoothly

Skills

Leadership

Customer service

Communication

Team management

Dependability

Education

High School Diploma or equivalent

Job description

Shift Manager – Steak ’n Shake - Paying up to $18 per hour!

At Steak ’n Shake, we don’t just compete on pay —we lead the market.We are aMaximum Wage Employer, paying thehighest hourly rates within 25 milesof our restaurants - plus unique bonus pay options!

On top of paying up to $18 per hour we offer unique perks like:

• Bitcoin Bonus PayEarn an additional$0.21 per hour worked— fully funded by Steak ’n Shake (on top of your salary) invested in your personal Bitcoin wallet. Optional participation. Real long-term financial growth opportunity - for free!
• $1,000 Newborn MatchWhen the government contributes $1,000 to your newborn’s qualifying Trump Account, we match it with another $1,000. Employee must be employed for 90 days before Steak n Shake's contribution will be made.
• More Than Just a PaycheckWe combine top-of-market wages with benefits that support you and your family — now and long term.

Benefits*

• Medical/Rx
• HSA with Employer Contribution
• Dental
• Vision
• Life & Disability
• Hospital Indemnity
• Critical Illness
• Accident
• 401(k) with 4% Employer Safe-Harbor Match (age 18 & older)

Perks

• Flexible Scheduling
• Meal Discounts
• Employee Assistance Program
• Paid Training
• Discount Program
• Associate Emergency Foundation
• Next Day Pay – receive up to 50% of your prior day’s earned wages

Benefits are subject to service and/or ACA eligibility requirements

What You Will Do:

• Lead daily restaurant operations with energy, confidence, and accountability
• Ensure strong openings and closings by setting up the team for success
• Set the tone for the shift—motivate and coach team members for success
• Deliver fast, friendly, and accurate service that exceeds guest expectations
• Ensure all brand standards are met - cleanliness, food safety, and quality
• Handle opening and closing duties, including key-holder responsibilities
• Count drawers, manage deposits, and finalize end-of-day reportsCommunicate clearly and respectfully with guests and team members
• Support training and onboarding of new team members
• Foster a positive, team-oriented environment built on trust and respect
• Step into any station as needed to keep operations running smoothly

What We’re Looking For

• Proven reliability and professionalism
• Positive, servant-leadership attitude
• Strong people skills with a passion for mentoring others
• Commitment to exceptional guest service
• Ability to thrive in a fast-paced environment
• Effective communicator—both verbal and written
• Detail-oriented, organized, and adaptable
• Ability to manage team member performance with fairness and empathy
• Flexible availability including nights, weekends, and holidays
• Reliable transportation
• Prior experience in a supervisory, shift lead, or restaurant management role preferred
• US work authorization
• High School Diploma or equivalent

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed