Shift Manager

Dairy Queen; Cape Coral (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Dairy Queen is seeking a Shift Manager in Cape Coral, FL, to enhance customer experiences while managing food service operations. This role requires effective communication and a background in foodservice or retail management, with a focus on customer satisfaction and team leadership.

Benefits

Health coverage (medical, dental, and vision)

Flexible spending accounts

Tuition reimbursement

Daily pay

Employee referral program

Qualifications

• Must be 18 years of age or older.
• 1+ years previous experience as a foodservice or retail supervisor/manager.
• Ability to communicate effectively in English.

Responsibilities

• Provide quality customer service and food products.
• Assist and learn management responsibilities from senior managers.

Skills

Customer Service

Communication

Job description

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Position Overview

The Restaurant Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit, while assisting and learning management responsibilities from the Assistant General Manager and General Manager.

Shift Manager Qualifications

• Must be 18 years of age or older.
• 1+ years previous experience as a foodservice or retail supervisor/manager
• Must successfully pass a background check.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Our Benefits

We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Food and Beverage Services

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