Shift Manager

Burger King; Burger (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

401K and health insurance options

Paid training

Free meals during shifts

Daily pay option

Job summary

Burger King is seeking a Shift Leader to oversee daily restaurant operations, lead a team, and ensure exceptional customer service. The role emphasizes team leadership, efficient operations, and adherence to BK standards. Flexible, capable, and customer-focused individuals are encouraged to apply.

The Shift Leader will manage tasks such as ordering supplies, supervising staff, and maintaining a welcoming dining environment in a fast-paced environment.

Qualifications

• Minimum 1 year of QSR experience.
• High School Diploma or GED preferred.
• Familiarity with POS and ServSafe certification preferred.
• Availability to work evenings, holidays, weekends.
• Strong team leadership and conflict resolution skills.
• Excellent written and verbal communication.
• Strong customer service orientation aligned with Burger King values.
• Physical ability to stand and work in a restaurant environment.

Responsibilities

• Order kitchen utensils and equipment based on needs.
• Manage contracts and payroll processes.
• Supervise restaurant staff performance and operations.
• Ensure daily activities run smoothly and deliver great customer service.

Skills

Team leadership

Communication

POS familiarity

ServSafe certification

Customer service

Staff management

Education

High School Diploma or GED

Tools

POS system

Job description

Make Your Way at Burger King®

All the Ways BK® Rules: Flexibility, Achievement, Culture of Service, and Leading the Way. We create a family environment that you will love working in.

What You’ll Get (Benefits):

Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules. Find the right role for you, right in your neighborhood.

• Competitive compensation – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Taste is King!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Our team members are the cornerstone of our craft.

What You’ll Do (Responsibilities):

As a Shift Leader, you will play a crucial role in ensuring all daily activities run smoothly and efficiently. Your primary responsibilities include ordering kitchen utensils and equipment based on needs, managing contracts and payroll, and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes great customer service.

What You’ll Bring (Requirements):

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Communication and team management abilities.
• You inspire smiles. You're familiar with and have impressive examples of providing exceptional customer service, and you will uphold Burger King’s core values.
• Able to withstand the physical demands a restaurant environment holds.

We are an Equal Opportunity Employer.

Make Your Way at Burger King®
All the Ways BK® Rules: Flexibility, Achievement, Culture of Service, and Leading the Way. We create a family environment that you will love working in.
Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules. Find the right role for you, right in your neighborhood.