Shift Manager

Burger King; Brownsville (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits (401K, medical,

Dental, vision, disability, and life

Paid training

Complimentary meals while on duty

Earned wage access (Daily Pay)

Opportunities for advancement

Job summary

Burger King in the United States seeks a Shift Leader to ensure daily restaurant operations run smoothly and deliver exceptional customer service. You will oversee ordering, payroll, and staff performance to maintain efficiency and quality.

The role requires strong leadership, excellent communication, and the ability to work flexible hours, including evenings and weekends, within a fast-paced environment.

Qualifications

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• You inspire smiles. You are familiar with Burger King’s core values and provide exceptional customer service.
• Able to withstand the physical demands of a restaurant environment.

Responsibilities

• Ordering kitchen utensils and equipment based on needs.
• Managing contracts and payroll.
• Supervising restaurant staff performance.

Skills

Team leadership

Conflict resolution

Communication skills

Customer service

Positive attitude

Education

High School Diploma or GED

Tools

POS system familiarity

ServSafe certification

Job description

All the Ways BK® Rules: Flexibility, Achievement, Culture of Service, and Leading the Way. We create a family environment that you will love working in.

What You’ll Get (Benefits):

Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules. Find the right role for you, right in your neighborhood.

• Competitive compensation - we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) - to ensure you and your family are well taken care of.
• Paid Training - we aim to set you up for success!
• Complimentary meals while on duty - Taste is King!
• Daily Pay Option - Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization - Our team members are the cornerstone of our craft.

What You’ll Do (Responsibilities):

As a Shift Leader, you will play a crucial role in ensuring all daily activities run smoothly and efficiently. Your primary responsibilities include ordering kitchen utensils and equipment based on needs, managing contracts and payroll, and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes great customer service.

What You’ll Bring (Requirements):

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Communication and team management abilities.
• You inspire smiles. You're familiar with and have impressive examples of providing exceptional customer service, and you will uphold Burger King’s core values.
• Able to withstand the physical demands a restaurant environment holds.