Shift Manager

Murfs Frozen Custards; Brookfield (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading restaurant in Brookfield is seeking an experienced Shift Manager to oversee operations during shifts. The role involves scheduling, staff supervision, and ensuring excellent customer service. Ideal candidates will possess strong leadership skills and previous food service experience.

Benefits

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Qualifications

• Previous food service experience required.
• Ability to remain calm and thrive under pressure.

Responsibilities

• Train and manage employees and assign duties.
• Lead team in providing exceptional customer service.
• Maintain appropriate inventory levels.

Skills

Leadership

Communication

Problem Solving

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

Train and manage employees and assign duties as needed

Lead team in providing exceptional customer service

Resolve customer complaints gracefully and with tact

Adhere to all health and safety rules and regulations

Provide sales and productivity reports to upper management

Maintain appropriate inventory levels, reorder and restock when necessary

Cover the shifts of absent employees

Qualifications:

High school diploma/GED

Previous food service experience

Familiarity with Microsoft Office, restaurant management software, and POS software

Ability to remain calm and thrive under pressure

Excellent management and leadership skills

Strong communication and problem-solving skills