Shift Manager

McDonald's; Brandywine (MD); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays and an 8-week sabbatical every 10 years

Medical, dental and vision coverage

Short- and long-term disability, life and accident insurance

Job summary

A global restaurant franchise is seeking a Shift Manager in Brandywine, Maryland to lead shifts and ensure quality service. Responsibilities include team management, inventory control, and maintaining safety standards. Ideal candidates will have previous leadership experience in fast-paced environments. This position offers competitive compensation and comprehensive benefits, including vacation, medical coverage, education assistance, and retirement plans.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment is preferred.
• Must be 18 years or older.

Responsibilities

• Lead shifts ensuring customer satisfaction and performance standards.
• Monitor safety, security, and profitability.
• Communicate effectively with team members.

Skills

Leadership

Customer Service

Food Safety

Job description

Shift Manager role at McDonald's

This posting is for a position in a restaurant owned and operated by an independent franchisee. The franchisee holds a license to use McDonald’s logos and food products but is a separate company and employer from McDonald’s USA. All employment matters are handled by the franchisee.

Overview

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Pay Rates Starting At

• $16.50 per hour – Maryland
• $16.65 per hour – Montgomery County
• $19.00 per hour – District of Columbia

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service and cleanliness. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager for hand‑off. Shift Managers may also be responsible for meeting targets during their shifts and helping their assigned departments meet their goals. Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. You must be 18 years or older.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• SchedulingTraining

Additional Info

• 15-25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity – opportunities to earn a high school degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. By applying to this position I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that the franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters. I recognize that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me.