Shift Manager

RaceTrac; Bogart (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the retail industry is seeking a Shift Manager to oversee store operations during designated shifts. The role involves ensuring excellent customer service, maintaining food safety standards, and leading talent development. Ideal candidates will have management experience and a strong focus on guest satisfaction.

Qualifications

• 2-3 years’ work experience preferred.
• 1+ years management experience preferred.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Provide courteous and elevated experiences for guests.
• Ensure compliance with food safety regulations.
• Maintain store cleanliness and uphold brand standards.

Skills

Customer Service

Communication

Leadership

Education

High School Diploma or GED

Job description

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Job Description

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent development, and driving success. Daily pay available with opt-in.

Responsibilities

1. Customer Service: Provide courteous, frictionless, and elevated experiences for guests; foster positive relationships with co-workers and guests; communicate respectfully; efficiently complete transactions; address guest concerns promptly.
2. Food Safety: Ensure compliance with safety regulations; ensure all food offerings are available.
3. Cleanliness: Maintain store cleanliness and stock levels; execute shift duties; uphold brand standards; clean food prep areas and equipment.
4. Leading Talent: Demonstrate RaceTrac's core values; lead coaching, training, and assessment; provide performance feedback; act with a servant-leader mentality.

Qualifications

1. High School Diploma or GED in progress or completed.
2. 2-3 years’ work experience preferred.
3. 1+ years management experience preferred.
4. Experience in high-volume, guest-focused environments preferred.
5. Excellent communication skills.
6. Ability to lift up to 50 pounds and stand for extended periods.
7. May require food handler and alcohol server permits depending on local laws.

RaceTrac is an equal opportunity employer, considering all qualified applicants without regard to protected characteristics.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industry: Retail