Shift Manager

McDonald's; Balch Springs (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay & bonuses

Free meals & employee discounts

Tuition assistance

401(k) with employer match

Career advancement opportunities

Job summary

Lyris Partners LLC McDonald’s in Balch Springs, TX is seeking a Shift Leader to manage shifts, schedules, and guest experiences with a team-focused approach. You’ll coach crew members, uphold food safety, and drive smooth operations on busy days.

We offer competitive pay with bonuses, free meals and discounts, tuition assistance, 401(k) with company match, and clear paths from Shift Leader to Department Manager and beyond, in a fast-paced, family-like environment.

Qualifications

• Strong leadership and team-motivation abilities.
• Excellent customer service mindset and problem-solving skills.
• Clear communication and ability to stay calm under pressure.
• Willingness to grow into larger leadership roles.

Responsibilities

• Lead shifts, schedules, and smooth operations.
• Coach and support crew to deliver outstanding guest experiences.
• Maintain a fun, team-first culture and high standards.
• Ensure food safety, cleanliness, and service levels.
• Handle safety, inventory, and profitability with confidence.

Skills

leadership

customer service

communication

teamwork

reliability

Job description

Shift Leader at McDonald’s – Step Up, Lead the Team, and Grow With Us!

Flexible scheduling with a side of always feeling valued. At Lyris Partners LLC McDonald’s, we know that a job should fit YOUR life — not the other way around. Whether you’re looking to take your first step into leadership or build a career in management, this is the place to start.

What’s in it for you?

• Competitive pay: + cash incentives & bonuses
• Free meals & employee discounts every shift
• Tuition assistance & scholarships (yes, we help pay for school!)
• Career advancement – from Shift Leader to Department Manager to General Manager and beyond
• 401(k) retirement plan with employer match*
• A fun, fast-paced team that feels like family
• And much, much more!
• *Full-time employees in select locations

What You’ll Do As a Shift Leader

• Lead the experience → Manage shifts, schedules, and smooth operations
• Inspire and empower → Coach, support, and celebrate crew members to deliver an outstanding guest experience
• Be the culture driver → Create a fun, team-first environment where everyone feels respected
• Set the standard → Ensure food safety, cleanliness, and McDonald’s gold-star service levels
• Take action first → Handle safety, security, inventory, and profitability with confidence
• Never stop learning → Be open to training, leadership development, and new challenges
• Get results → Keep performance and guest satisfaction high, even on the busiest days

What We’re Looking For

• Passion for helping and serving others (both customers and your team)
• Strong customer service mindset and problem-solving skills
• The ability to communicate clearly and stay calm under pressure
• A team player who can motivate others while keeping standards high
• Reliability, accountability, and a willingness to grow into bigger leadership roles

Our Commitment

We are an equal opportunity employer and value diversity at every level. Everyone is welcome here. We’ll also ensure individuals with disabilities are provided reasonable accommodation(s) throughout the hiring process and on the job.

This job posting is for a position in a restaurant owned and operated by Lyris Partners LLC, an independent McDonald’s franchisee. If you’re hired, you’ll be part of our team — not McDonald’s USA. That means we set the culture, we invest in our people, and we’re here to help you grow.