Shift Manager

guernseysonic; Anna (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

guernseysonic is seeking a Supervisor to lead operational duties in a restaurant setting in Anna, Illinois. The role involves overseeing various tasks related to food preparation, customer service, and employee training.

Applicants should possess strong communication skills and the ability to manage multiple responsibilities. A commitment to maintaining operational standards and a readiness to work flexible hours, including nights and weekends, is essential.

Qualifications

• Ability to follow directions and work effectively in a team.
• Leadership skills to supervise and train others.
• Decision-making and conflict-resolution skills.

Responsibilities

• Lead and supervise station duties and operations.
• Assist with employee training and orientation.
• Ensure compliance with company policies and standards.
• Regularly maintain cleaning and sanitation standards.

Skills

General restaurant or retail knowledge

Effective verbal and written communication skills

Multi-tasking skills

Basic math and reading skills

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions