Shift Manager

McDonald's; Alma (MI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Direct deposit

Employee discounts

Free meals

Paid time off

Tuition assistance

Training opportunities

Health benefits

Job summary

McDonald’s in Alma, MI is seeking a Shift Manager to lead daily operations, oversee crew schedules, and ensure fast, friendly service. You’ll coach teammates to deliver an outstanding guest experience while maintaining safety, cleanliness, and efficiency.

The role emphasizes teamwork, training, and continuous improvement, with opportunities for advancement. You must be 18+, bring leadership experience, and thrive in a fast-paced restaurant environment.

Qualifications

• Must be able to lead and supervise a team in a fast-paced environment.
• Strong focus on guest satisfaction and safety standards.
• Ability to communicate clearly and make quick decisions under pressure.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Skills

Lead with service-minded approach

Customer service focus

Effective communication

Job description

Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will

fit YOU.

PERKS & BENEFITS

• Competitive pay starting from $16/hr
• Work today, get paid tomorrow!
• Bi-Weekly direct deposit
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance up to $3000*
• Training and advancement opportunities
• Medical, dental, and vision benefits*

And much, much more!

*Available to full time employees

This role is vital to the operations within the restaurant because you’ll

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager , you’ll need

• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environment

Requirements

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goalS.

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older.

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on

the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual

orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic

information, citizenship or any other class characteristic protected by federal or applicable state law.

We will ensure that individuals with disabilities are provided reasonable accommodation(s) to

participate in the job application or interview process, to perform essential job functions, and to receive

other benefits and privileges of employment.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not

McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for

example, when running the restaurant. However, this franchisee is a separate company and a

separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the

franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for

employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and

scheduling employees. McDonald’s USA has no control over employment matters at the

restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no

involvement in any employment decisions, including whether you receive an interview for the job or

whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is

not a complete description of all duties of the job. People who work in this restaurant perform a number

of different tasks every day and this posting does not list every essential function of the job.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.