Shift Manager

Workstream; Ada (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Meal allowance to enjoy Freddy’s on-or off-duty

Paid training

Opportunities for advancement

Family-friendly hours

Job summary

A leading fast-casual dining chain is seeking a Shift Manager to assist in daily operations. This role requires strong leadership and communication skills to foster a positive team culture and handle guest issues effectively. You'll manage labor and food costs while ensuring cleanliness and exceptional hospitality standards. Ideal candidates will be motivated individuals who can lead by example and are willing to assist coworkers in a fast-paced environment. If you’re ready to bring energy and compassion, apply today.

Qualifications

• Strong communication skills with guests and team members.
• Natural leadership skills with a self-starting personality.
• Professional appearance and demeanor at all times.
• Comfortable using a point-of-sale system.
• Willing to assist coworkers and foster teamwork.

Responsibilities

• Teach and practice Freddy’s standards of hospitality.
• Lead by example; be organized and vocal.
• Assess team-member performance and build a positive team culture.
• Reduce waste, manage labor, and improve efficiency.
• Reduce waste and manage labor to improve efficiency.

Skills

Natural leadership skills

Strong communication skills

Ability to use a point-of-sale system

Team-player mentality

POS system proficiency

Tools

POS system

Job description

• Full‑time role with competitive pay based on experience


• Meal allowance to enjoy Freddy’s on‑or off‑duty


• Paid training and opportunities for advancement


• Family‑friendly hours and a culture that values teamwork and hospitality

About the Role

Freddy’s Shift Managers assist the Assistant and General Manager in the daily operations of our restaurants, providing leadership and motivating team members to meet operational goals. You’ll control labor and food costs, build relationships with guests, handle guest issues and serve as a model of hospitality.

Key Responsibilities

• Teach and practice Freddy’s standards of hospitality, quality and cleanliness


• Lead by example; be organized and vocal, with strong time‑management skills


• Demonstrate a willingness to learn and accept coaching/constructive criticism


• Practice situational management and maintain a sense of urgency at all times


• Correct operational mistakes with the goal of satisfying the guest


• Spend the majority of time on the restaurant floor (not in the office)


• Assess team‑member performance, coach and develop them, and build a positive team culture


• Reduce waste, manage labor and improve overall efficiency


• Maintain the cleanliness and maintenance of the facility and equipment


• Foster strong vendor relations and ensure product execution is on point

Required Skills & Experience

• Natural leadership skills with a self‑starting personality and even disposition


• Professional appearance and demeanor at all times


• Strong communication skills with guests and team members


• Ability to use a point‑of‑sale system


• Willingness to jump in and assist co‑workers; team‑player mentality

Physical Requirements

• Availability to work a variety of hours (days, nights and weekends) within the local metro area


• Ability to stand or walk for up to a 10‑hour shift and lift up to 40lbs


• Willingness to bend, stoop and occasionally use a ladder

Our Philosophy

A happy team means happy guests. As a Freddy’s Supervisor you’ll model exceptional hospitality in every interaction, motivate others and help create memorable experiences for our guests. If you’re ready to lead with energy and compassion, apply today!