Shift LeadManager

BKBoyd Enterprises Inc; Ann Arbor (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Profit sharing

Job summary

BKBoyd Enterprises Inc seeks a Shift Lead/Manager at Firehouse Subs in Ann Arbor, MI. The ideal candidate will oversee daily operations, manage a team, and ensure exceptional customer service. Responsibilities include training staff, compliance monitoring, and inventory management. Candidates should have proven leadership experience and excellent communication skills. Flexible schedule including weekends is a must. Join a well-established brand dedicated to quality and community.

Qualifications

• Proven experience in a supervisory or management role within a relevant industry.
• Strong leadership skills with the ability to motivate and inspire a team.
• Flexible availability, including weekends and holidays.

Responsibilities

• Oversee daily operations and manage team performance to achieve business goals.
• Train, mentor, and develop staff to enhance their skills and productivity.
• Monitor inventory levels and coordinate restocking as needed.

Skills

Leadership skills

Communication

Problem-solving

Multitasking

Education

High school diploma or equivalent

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Profit sharing

About the Role

Join Firehouse Subs as a Shift Lead/Manager in Ann Arbor, MI, where you'll play a pivotal role in ensuring operational excellence and team success. We're looking for a dynamic leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.

Responsibilities

• Oversee daily operations and manage team performance to achieve business goals.
• Train, mentor, and develop staff to enhance their skills and productivity.
• Ensure compliance with company policies, safety standards, and regulations.
• Monitor inventory levels and coordinate restocking as needed.
• Assist in scheduling shifts and managing employee attendance.
• Address customer inquiries and resolve issues to ensure satisfaction.
• Implement strategies to improve efficiency and enhance customer experience.
• Prepare reports on operational performance and team progress.

Requirements

• Proven experience in a supervisory or management role within a relevant industry.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and work under pressure.
• Familiarity with inventory management and operational procedures.
• High school diploma or equivalent; relevant certifications are a plus.
• Strong problem-solving skills and a customer-centric mindset.
• Flexible availability, including weekends and holidays.

About Us

Firehouse Subs has been a trusted name in the Ann Arbor area for over 4 years, dedicated to providing top-notch services and products to our customers. Our commitment to quality and community has earned us a loyal customer base, while our supportive work environment makes Firehouse Subs a great place for employees to grow and thrive.