Shift LeadKey Holder Trainee NorthSouth

Uptown Cheapskate Austin & San Marcos; Austin (TX); Sur place; USD 16 531 - 27 552; Plein temps

Avantages offerts par ce poste

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Résumé du poste

Uptown Cheapskate Austin & San Marcos is hiring for multiple roles including Shift Leader, Assistant Store Manager, and Buyer. Candidates should exhibit strong leadership, coaching, and customer service skills, alongside a passion for fashion. Responsibilities vary from managing store operations, training staff, to buying merchandise directly from customers. The position offers part-time and full-time opportunities in a dynamic retail environment centered on sustainable fashion and exceptional service. Competitive benefits and development opportunities are included.

Qualifications

• Must live, eat and breathe fashion.
• Ability to work a flexible schedule, including weekends and holidays.
• Demonstration of management skills and creative solutions for challenges.

Responsabilités

• Opening and closing the store, supervising staff, coaching and training team members.
• Participate in sorting, evaluating and buying clothing and accessories.
• Helping maintain a visually enticing store that exceeds customer expectations.

Connaissances

Team player with good leadership and people skills

Strong coaching, customer service and selling skills

Strong verbal and written skills

Energetic upbeat outlook

Stellar knowledge of fashion and brands

Description du poste

Benefits

• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Burnet Rd & South Lamar locations

Shift Leader / Keyholder

Shift leaders/keyholders serve as "manager on duty" for short periods during the hours the store is open as well as being trained to open and close the store.

Shift Leader responsibilities include:

• Opening and closing the store by following a list of tasks assigned for each day.
• Supervising staff
• Coaching, training and motivating team members to achieve higher performance and interaction with all customers.
• Demonstrate high values and service by leading by example on and off the sales floor.
• Helping maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.
• Assisting management and ownership with running the store.
• Excellence at sales, customer service, inventory management, housekeeping and all other in‑store tasks.

Qualifications

• Team player with good leadership and people skills
• Strong coaching, customer service and selling skills with a take‑charge mentality.
• Strong verbal and written skills.
• Outwardly display a high level of energy without the need for motivation.

Part‑Time and Full‑Time Availability

Assistant Store Manager

The assistant store manager will assist the general manager and ownership with the operation of a profitable store that is focused on exceptional customer service that exceeds expectations. Responsible for all aspects of assisting with managing the store may include opening and closing the store, buying product from the public, hiring/scheduling, helping to develop and manage a team focused on the customer, assisting with the oversight of day‑to‑day store operations to achieve sales and profitability goals, customer acquisition and customer retention. Also responsible for assisting with inventory quality control and budgeting, including labor cost and operational expenses. This is a hands‑on, led by example position.

Team Development: Identifying, recruiting and properly staffing the store to ensure customer needs are exceeded while scheduling to maintain labor budget goals. Total labor goal below 20% of net sales.

• Coaching, training and motivating team members to achieve higher performance and interaction with all customers.
• Demonstrate high values and service by leading by example on the sales floor.
• Schedule regular meetings with team members to keep abreast with additional training, changing conditions and current fashion trends.
• Develop and execute strategies to drive customer traffic, customer buys and customer sales.
• Adhere to company guidelines keeping COGS (cost of goods) in balance and minimizing the potential for loss.
• Maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.

Qualifications

• Strong demonstration of current fashion trends for core customer.
• Strong coaching/leadership, customer service and selling skills with a take‑charge mentality.
• Ability to work a flexible schedule, including weekends, holidays and consisting of 42‑45 hours per week.
• Strong verbal and written skills.
• Demonstration of management skills and being the go‑to source for the team for creative solutions for all challenges encountered.
• Outwardly display a high level of energy without need for motivation.

Full‑Time Preferred

Buyers Needed

Buyers work directly with our vendors (the public) to determine what product we take in. If you are upbeat, positive, love fashion, people, and learning and are looking for a career or something full time, we want to meet you! Join a company that offers the community a clothing recycling option and a way to score on current fashion at a great price.

Buyer Responsibilities

• Participate in sorting, evaluating and buying gently used brand‑name clothing, accessories and shoes from customers.
• Providing excellent customer service through brand and style knowledge.
• Participate in visual merchandising of store and overall appearance.
• Sales and customer service to shoppers.

Required Attributes

• Must live, eat and breathe fashion.
• Stellar knowledge of young adult fashion and brands plus designer. Vintage a plus!
• Amazing organizational and multitasking abilities.
• Exceptional customer service skills.
• Strong communication skills.
• Energetic upbeat outlook.
• Desire to have a career and grow with the company.

Part‑Time and Full‑Time Available

Sales / Customer Service (all shift leaders must be functional in this role)

Sales / customer service responsibilities include:

• Assisting customers on the sales floor, in the dressing room and at the register.
• Providing excellent customer service at all times.
• Demonstrate high values and service by leading by example on and off the sales floor.
• Helping maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.
• Processing incoming product to include tagging, sensoring and moving to and from back stock as needed.
• Assisting with displays and housekeeping.

Requirements

• Team player with good people skills.
• Personable and pleasant.
• Ability to display a high level of energy without the need for motivation.
• Reliable and dependable.