A prominent Quick Service Restaurant in Rock Falls is seeking a Shift Leader to ensure daily restaurant operations run smoothly. You will support the management team and train team members while providing exceptional customer service. Ideal candidates will have at least one year of experience in QSR, strong communication skills, and a willingness to lead a team. The position offers competitive compensation and opportunities for growth.
Qualifications
Minimum of 1 year experience in the Quick Service Restaurant (QSR) industry.
ServSafe certification preferred.
Availability to work evenings, holidays, and weekends.
Responsibilities
Support General and Assistant Manager to ensure smooth operations.
Help team members with performance and training.
Provide exceptional customer service to enhance customer loyalty.
Skills
Customer service
Team leadership
Conflict resolution
Communication skills
Education
High School Diploma or GED
Tools
POS system familiarity
Job description
A prominent Quick Service Restaurant in Rock Falls is seeking a Shift Leader to ensure daily restaurant operations run smoothly. You will support the management team and train team members while providing exceptional customer service. Ideal candidates will have at least one year of experience in QSR, strong communication skills, and a willingness to lead a team. The position offers competitive compensation and opportunities for growth.