Shift Leader/Team Leader

Uncle Dan's BBQ and Catering; Waco (TX); Hybrid; USD 29,000 - 38,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Meal discounts.

Opportunity for advancement

Job summary

Uncle Dan's BBQ and Catering is seeking a motivated shift leader to oversee daily operations on designated shifts, supervise staff, and ensure exceptional customer service. The role may involve on-site shifts at the Lake Air Dr or Hewitt locations or remote caterer assignments.

The ideal candidate will lead a team, ensure accurate order fulfillment, manage cash handling, and report issues to management. Strong communication and leadership skills are essential for smooth operations across

Qualifications

• High school diploma or GED required.
• Experience as a Shift Leader or similar role in retail is a plus.
• Excellent communication and interpersonal skills required.
• Strong leadership and organizational skills required.
• Confident problem-solver and team player.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting issues to management during shifts.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Skills

Leadership

Communication

Team management

Interpersonal skills

Problem-solving

Education

High school diploma/GED

Tools

POS systems

Job description

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities also include ensuring accuracy and completeness while filling orders, dealing with employee no-shows, delegating tasks, handling cash, and reporting any issues to the General Manager.

This position may include assigned shifts on site at our Lake Air Dr location or at our Hewitt location or on remote assignment as a caterer.

To be successful as a shift leader, you should be able to set an example for and manage a team of people to ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Benefits/Perks:

• Flexible schedules
• Competitive pay
• Meal discounts.
• Opportunity for advancement

Requirements:

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail is a plus.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Waco’s locally owned independent BBQ restaurant was started in 1978. Uncle Dan’s BBQ has been serving the best BBQ in Central TX through more than 5 decades. Drive thru, eat in the restaurant, or let us cater your next event!