Shift Leader

Hurtado Barbecue; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Free meal on days you are working

Job summary

Hurtado Barbecue is seeking a motivated shift leader to oversee daily operations and ensure outstanding service on designated shifts. You will supervise staff, delegate tasks, handle cash, and report issues to management.

The role requires leading shifts, managing no-shows, and maintaining smooth workflows while upholding food safety and customer service standards. We offer flexible schedules, competitive pay, and a free meal on days you work, plus opportunities for growth within our team and a

Qualifications

• Experience leading shifts and teams in a retail or food service setting.
• Ability to create and manage shift schedules.
• Strong communication and interpersonal skills.
• Proven leadership and organization abilities.
• Proactive problem-solver able to handle conflicts.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting issues to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, handling cash deposits.
• Handling customer issues and employee disputes.

Skills

Team leadership

Communication

Scheduling

Problem-solving

Customer service

Job description

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include leading shifts, dealing with no-shows, delegating tasks, handling cash, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Requirements:

• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Benefits/Perks:

• Flexible schedules
• Competitive pay
• FREE Meal on days you are working

At Hurtado Barbecue, we understand that our success depends on the dedication and passion of our team members. We are committed to providing opportunities for growth and development within our organization. We believe in promoting from within whenever possible, as we value the knowledge, skills, and dedication of our employees.
We foster a culture of continuous improvement and encourage our staff to pursue their goals and aspirations. Whether you're starting out in an entry-level position or have years of experience in the industry, we provide training and support to help you excel in your role.
Our team members are at the heart of everything we do, and we prioritize providing excellent guest service. We believe in going above and beyond to create memorable dining experiences for our guests. We value genuine hospitality and strive to exceed expectations in every interaction.
If you share our passion for craft barbecue, excellent service, and a commitment to growth and teamwork, we would love to have you join our team at Hurtado Barbecue. Together, we can continue to provide the best barbecue experiences and uphold our mission of excellence in all that we do.