Shift Leader - Team Coach & Restaurant Ops Pro

Papa John's International , Inc.; Ann Arbor (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading pizza franchise in Ann Arbor, MI is looking for a Shift Supervisor to manage restaurant operations, ensuring high service quality and team performance. Candidates should possess a high school diploma and excellent customer service skills. This role requires a proactive attitude, teamwork, and a commitment to safety and efficiency. The position is hourly and requires the ability to work flexible hours, including nights and weekends.

Qualifications

• Proficient in managing team members and ensuring customer satisfaction.
• Ability to work flexible hours including nights and weekends.
• Ability to lift and move up to 50 pounds.

Responsibilities

• Supervise shifts ensuring quality products and service.
• Train team members, maintain staffing levels, and coach for performance.
• Contribute to sales goals through customer service.

Skills

Attention to Detail

Customer Focused

Initiative

Teamwork

Education

High School diploma or GED

Tools

Cash management skills

Job description

A leading pizza franchise in Ann Arbor, MI is looking for a Shift Supervisor to manage restaurant operations, ensuring high service quality and team performance. Candidates should possess a high school diploma and excellent customer service skills. This role requires a proactive attitude, teamwork, and a commitment to safety and efficiency. The position is hourly and requires the ability to work flexible hours, including nights and weekends.