Shift Leader: Drive Team Excellence & Service

Apricus; North Muskegon (MI); On-site; USD 20,664 - 27,552; Part time

Job summary

A well-known pizza franchise in North Muskegon is looking for a Shift Leader to supervise restaurant operations during shifts. Responsibilities include managing crew members, ensuring high-quality service, adhering to safety standards, and maintaining cost controls. The ideal candidate should have previous restaurant experience and excellent communication skills, with a commitment to delivering customer satisfaction. Must be at least 18 years old and complete Shift Leader training.

Qualifications

• Previous experience in restaurants or customer service preferred.
• Age of at least 18 years.
• Basic math skills required.
• Ability to work under pressure.
• Completion of Shift Leader Training Plan is required.

Responsibilities

• Supervise restaurant crew and ensure compliance with standards.
• Manage customer orders and ensure timely service.
• Maintain cleanliness and organization of workstations.
• Monitor cost controls for food and labor.
• Communicate effectively with customers and team.

Skills

Customer service skills

Verbal communication

Leadership

Dependability

Math skills

Education

High school diploma or equivalent

Tools

Cash register

Food preparation equipment

Job description

A well-known pizza franchise in North Muskegon is looking for a Shift Leader to supervise restaurant operations during shifts. Responsibilities include managing crew members, ensuring high-quality service, adhering to safety standards, and maintaining cost controls. The ideal candidate should have previous restaurant experience and excellent communication skills, with a commitment to delivering customer satisfaction. Must be at least 18 years old and complete Shift Leader training.