Shift Leader & Team Coach - Flexible Scheduling

Workstream; Blue Ball (OH); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Flexible scheduling

Closed Sundays

Health insurance (FT)

Online college degrees

Scholarship opportunities

Fun work environment

Professional growth

Competitive pay

Learning from leaders

Job summary

Workstream is seeking a Team Leader who embodies our core values and delivers outstanding Guest service in a fast-paced environment. This role supports senior leadership in daily operations, coaches team members, and upholds our standards for Service and Operational Excellence.

You will lead shifts, train new hires, and open/close responsibilities while maintaining a friendly, energetic atmosphere. Strong communication, reliability, and a servant-heart are essential; prior shift-lead experience

Qualifications

• Smile and connect with guests with eye contact.
• Speak enthusiastically and engage with guests and team.
• Reliable transportation to fulfill shifts.
• Ability to work in a fast-paced environment.
• Strong people skills and service orientation.
• Shift-lead or supervisor experience preferred.

Responsibilities

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Provide immediate, respectful responses to guests' needs.
• Assist in training new hires; set the tone for shifts; be a role model.
• Lead by example as a friendly, encouraging team player.
• Open and/or close shifts; serve as key holder.
• Count drawers and finalize day’s cash.

Skills

Leadership

Customer service

Communication

Team motivation

Problem solving

Job description

Workstream is seeking a Team Leader who embodies our core values and delivers outstanding Guest service in a fast-paced environment. This role supports senior leadership in daily operations, coaches team members, and upholds our standards for Service and Operational Excellence.

You will lead shifts, train new hires, and open/close responsibilities while maintaining a friendly, energetic atmosphere. Strong communication, reliability, and a servant-heart are essential; prior shift-lead experience